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3 Cards in this Set

  • Front
  • Back

Gains

Outcomes and benefits that prospects need or want from purchasing a product or service



Expected gains - basic gains that are predictable for a product or service



Required gains - those without which a product or service wouldn't work



Desired gains - gains that go beyond what customer's expected, but would love to experience



Unexpected gains - go beyond the prospect's expectations and desires; the kind of gains that get into "delight the customer" territory

Characteristics of a Strong Value Proposition

Crafting a value proposition requires substantial reflection about what is unique about your products and services:



It must be differentiated from your competitors: you may match a competitor on every dimension of value - except one



The goal is to be the best choice for your optimal prospects and customers: you won't always be the only choice but you need to provide the rationale why you are the best choice



The value proposition for your company and product/service is different, so you need to address both



Your Challenge: If you had just 10 words to describe why people should buy your brand instead of a competitor's, what would you communicate as your value proposition?

Call-to-Action (CTA)

The call-to-action (CTA) is a line of text or image that prompts visitors, users, leads, prospects or customers to take action - it is literally 'a call to take an action'



The action you want people to take can be anything:


Typically it reflects the offer or value proposition


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