Dm Eppp I/o

Front 1

Predictability of peer evaluations?

Back 1

Comparable to supervisor evaluations in terms of reliability and validity. Useful for predicting training success and promotions. Rarely used in organizations.

Front 2

Acceptable questions for an applicant under ADA?

Back 2

Permissible to ask how they would perform, physically or mentally, essential job functions. Cannot ask about the disability.

Front 3

Contrast Alderfer's ERG theory to Maslow's hierarchical need theory.

Back 3

ERG is a modified version of Maslow's. Reduced needs to three: 1) existence, 2) relatedness, 3) growth. Predicts that needs become MORE important as they are filled. More evidence to support this theory than Maslow's.

Front 4

What are the methods of job redesign and expected outcomes?

Back 4

1)Job rotation, 2) job enrichment, 3) job enlargement comprise job redesign. Outcome: Reduces

Front 5

How does job enrichment differ from job enlargement from predicting outcomes?

Back 5

Job enrichment maximizes responsibility and autonomy while job enlargement has not been show to do this.

Front 6

What is the assumption of the empirical-rational model of decision making?

Back 6

"Rational" means gaining info on all possible alternatives and their consequences. Therefore, decision makers have an understanding of all alternatives and their consequences.

Front 7

What are the symptoms of job burnout?

Back 7

Emotional exhaustion, depersonalization, and low personal accomplishment.

Front 8

What is the consequence of job underload?

Back 8

chronic boredom

Front 9

What type of ability is predictive of job performance across a wide variety of jobs?

Back 9

"g" general cognitive ability; incrementally more than specific ability tests

Front 10

How does "Equity Theory" predict job motivation?

Back 10

Equity theory predicts that job motivation is related to a comparison of one's own input/outcome ratio to the ratio of comparable others.

Front 11

Underlying assumption of goal-setting theory, equity theory, and expectancy theory?

Back 11

Assumption that human cognition affects behavior. These 3 theories view motivation and performance as directly linked to cognitive events.

Front 12

What is the cognitive event in goal-setting theroy, equity theory, and expectancy theory?

Back 12

1)goal-setting: conscious acceptance of goals. 2) equity theory: self-other comparisons. 3) expectancy theory: "beliefs" related to effort/performance and performance/outcomes.

Front 13

What are characteristics of "transformational" leaders?

Back 13

Transformational leaders 1) recognize need for change, 2) communicate vision and gain commitment from followers 3) attempt to raise level of awareness/consciousness 4) strengthen their ability to control their own destinies.

Front 14

How is procedural justice different from interactional justice?

Back 14

Procedural justice refers to fairness in formal procedures while interactional justice (a subset of procedural justice)refers specifically to fairness in carrying out those procedures.

Front 15

How is distributive justice different from retributive justice?

Back 15

Distributive justice refers to the fairness of outcomes while retributive justice refers to the fairness of punishment for a wrongdoing.

Front 16

How does "brainstorming" research inform performance?

Back 16

In poorly structured, creative tasks, people work better alone than people in a group.

Front 17

What is a characteristic of a transactional leader?

Back 17

Leadership characteristic of abdicating responsibilty and avoiding decisions.

Front 18

What is a characteristic of a charismatic leader?

Back 18

Leadership characteristics of
"acting as a role model" and being convinced of the moral rightness of his or her beliefs.

Front 19

What is the approach of human factors psychology?

Back 19

The focus is on the "fit" between workers and the equipment/tools used by employees. Includes the physical layout of the workplace to identify causes of accidents/work-related problems.

Front 20

What percentage of job satisfaction is related to heredity?

Back 20

30%. Found in a study of monozygotic twins reared apart.

Front 21

What is the outcome of teaching raters about their susceptibility to bias (central tendency, leniency)?

Back 21

Performance ratings may become less accurate because raters will go out of their way to avoid the biases they learned about.

Front 22

How does Maslow's need hierarchy relate to organizational settings?

Back 22

There is little to no application from this need theory to organizational settings.

Front 23

In the workplace, how do heterogeneous and homogeneous groups differ?

Back 23

Hetero groups experience mroe conflict and can solve more complex tasks. Both groups tend to make more extreme workplace decisions than individuals working alone.

Front 24

What is the basic premise underlying goal-setting theory?

Back 24

Individuals consciously accept their goals, intend to achieve them, and regulate their behavior.

Front 25

How does the ADA inform drug testing procedures?

Back 25

ADA permits only post-offer, pre-employment screening. Drug testing is not prohibited during pre-employment or employment.

Front 26

What are the components and consequences of organizational commitment?

Back 26

Job commitment=Affective & Instrumental (calculative) components. Affect is related to job performance and instrumental is predictive of intention to stay on the job.

Front 27

What are situational interviews and how does their predictive validity differ from traditional interviews?

Back 27

Situation interviews present candidates with specific situations in order to sample job-related behaviors and make use of objective scoring techniques. Adequate reliability and validity.

Front 28

What is the 1st step in Fielder's Contingency (LPC) Theory?

Back 28

LPC=least preferred colleague or subordinate whom leaders like least.
1) Determine if leader is task versus people oriented by determining high or low LPC.
High LPC = leader rates the LPC with a high rating, then considered relationship-oriented.
Low LOPC - rates LPC low, then considered task oriented supervisor.

Front 29

What are the 2nd steps in Fielder's Contingency (LPC) Theory?

Back 29

Step 2=determine if leader style is situational control or favorableness.
Situational control = favorableness or how likely it is that the task will be accomplished, how powerful the leader is and the relationship between leader and subordinates.

Front 30

What does Fielder's Contingency (LPC) Theory predict?

Back 30

Low LPCs are most effective as leaders in situations that are either highly favoralbe or unfavorable while high LPCs are most effective as leaders in moderately favorable leaders.

Front 31

What are the components of Cognitive Resource Theory?

Back 31

Developed by Fielder. Examiens whether a directive versus non-drective leadership style is more effect depedning on congitive resources (ability) of employee. Also stress levels, experience of leaders, and group support for the leader.

Front 32

What is the focus of Vroom and Yetton's Normative Model?

Back 32

The decision-making aspect of leadership. This theory examines how much leaders allow their subordinates to participate in making decisions. Model says that the most effect sytle depends on importance of the decision and time required to make it.

Front 33

House's Path-Goal Theory -

Back 33

based on leader increasing personal payoffs for subordinates and making things easier by clarifying and reducing roadbloks. Help them achieve their goals.

Front 34

4 leadership styles of House's Path Goal Theory?

Back 34

Directive, supportive, achievement oriented, participative.

Front 35

Vroom & Yetton's 5 styles of leadership

Back 35

1) autocratic ; 2) consultative; 3) group decision making with the leader; 4) group decision making with out the leader; 5) and autocratic with information.

Front 36

Hersey & Blanchard's Situational Leadership Model

Back 36

Theory looks at employees' readiness to perform. If employee is not ready, leader should tell them what to do; if they are more ready, they need less task orientation for the leader.

Front 37

What are three types of "position power" among leaders?

Back 37

1) Reward power is based on the ability to provide rewards (e.g., offering bonuses. 2) Coercive powere is related to ability to punish (e.g., fire). 3) Legitimate power is based on hierarchy of organization (powere that comes from being in a supervisory position). Coercive powere most negatively correlated with satisfaction.

Front 38

What are the two types of personal power among leaders?

Back 38

1) Referent power is based on identifying with, admiring, or likeing the person in the leadership position. 2) Expert power comes from haing expertise and skills in the relevant area. These 2 are also called incremental power and are the most important reasons for complying with managers requests.

Front 39

How does the rational-economic model differ from the administrative approach in leadership decision making?

Back 39

Rational (classical approach) uses clear definitions of the problem, examining alternatives, & consequences, and choosing optimum solution. Administrative (or satisfying style) is used when partial knowledge is available and choose the first alternative that is satisfactory.

Front 40

How does distributive negotiation differ from integrative/principled negotiation?

Back 40

Distributive involves all parties claiming part of the pie while integrative involves enlarging the pie.