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42 Cards in this Set
- Front
- Back
The greeting in a letter, such as "Dear Sir."
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salutation
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Short, written statements or messages.
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memorandums
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The person receiving payment.
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payee
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Preprinted heading at the top of stationery (paper) used for written correspondence.
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letterhead
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A line under the inside address that indicates the purpose of the letter.
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subject line
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A written signature on the back of a check. It is required in order to receive payment.
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endorsement
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The process of seeking information or advice from another person.
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consultation
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To evaluate; to determine the purpose of telephone calls so they can be referred to the correct person.
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screen
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A period of time to be kept open on an appointment schedule to allow for emergencies, telephone calls, and other unplanned situations
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buffer period
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A telephone service with a menu that automatically transfers calls to the appropriate extension.
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automated routing unit (ARU)
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A letter format in which all parts of the letter start at the left margin.
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block style
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A person's name, written by that person.
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signature
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A method of prioritizing treatment.
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triage
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A wireless system used to alert an individual that he or she has a message or phone call.
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paging system
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Letter-writing format in which all parts of the letter start at the left margin except the heading, complimentary close, signature, and title, which start at the center line.
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modified-block style
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Not to be shared or told; to be held in confidence or kept to oneself.
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confidential
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Main content or message part of a letter.
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body
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A schedule to do something on a particular day and time.
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appointment
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A paper or card used in filing systems to prevent the misplacement or loss of records.
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cross index/reference
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A record on which charges or costs for services are listed.
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charge slip
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Messages and information sent from computer to computer; also known as e-mail.
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electronic mail
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Bank forms listing all cash and checks to be placed in a checking or savings account.
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deposit slips
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A written order for payment of money through a bank.
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check
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The courtesy closing of a letter, such as "Sincerely."
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complimentary close
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To receive; a letter requesting payment on an account.
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collection
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A notation at the bottom of a letter to inform the recipient that additional material is enclosed.
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enclosure notation
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Search for information.
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inquiry
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Arranging in order.
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filing
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A record that shows all diseases, illnesses, and surgeries that a patient has had.
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medical history
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Card or record that shows a financial account of money charged, received, or paid.
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ledger card
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The section of a letter containing the address of the person sending the letter and the date of writing.
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heading
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A machine that transmits data electronically over the telephone lines, after which the data are printed by the receiving machine.
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fax (facsimile) machine
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Forms that are completed with the appropriate data and are used to request payment from an insurance company.
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insurance forms
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The person who writes a check to issue payment; also known as the maker.
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originator
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The person who writes a check to issue payment; also known as the originator.
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maker
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To have arranged names in the proper order for filing purposes.
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indexed
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Initials placed at the bottom of a letter to indicate the writer and/or preparer.
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reference initials
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Notification to a patient that it is time to return for periodic or follow-up care.
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recall
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A written record that money or goods have been received.
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receipt
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Record containing basic facts about a patient, such as address, place of employment, insurance, and similar items.
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statistical data
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A financial form that shows the charges, amounts paid, and balance due.
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statement-receipt
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A method of maintaining financial accounts and records in an office; also known as a one-write system.
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pegboard system
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