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94 Cards in this Set
- Front
- Back
Corporation
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a business that is chartered by a state and legally operates apart from the owner or owners
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Credit
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The opportunity to gain money, goods, or services immediately in exchange for promise to pay in the future
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Customer
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Person who buys the product
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Customer Benefit
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The advantages or personal satisfaction a customer will get from a good or service.
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Decentralized Buying
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local store managers or their designated buyers are authorized to make special purchases for their individual stores.
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Demand
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the amount of goods and services customers are willing and able to buy at various places
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Demographics
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- Statistics that describe a population in terms of personal characteristics
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Discount Pricing
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Pricing technique that involves the seller’s offering reduction from the original price
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Discretionary Income
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the money left from a person’s gross income after paying for basic living necessities such as food, shelter, and clothing.
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Disposable Income
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The money left from a person’s gross income after taking out taxes
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E- Commerce
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the buying and selling of goods through the use of electronic networks, usually the Internet
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Employee Discount
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discounts to encourage workers to buy the products their employer sells or manufactures
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Exclusive distribution
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Form of distribution that involves protected territories in a given geographic area.
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Finance
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Money or anything that can be sold very quickly to get money; borrowing money
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General Partnership
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each partner shares in the profits and losses of the business
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Generic Brands
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Brands that represent a general product category and do not carry a company or brand name
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Geographic
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Segregation of the market based on where people live
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Goods
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- the kinds of things you can touch or hold in your hands
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Green market
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Companies making an effort to produce and promote environmentally safe products
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Greeting Approach method
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the salesperson welcomes the customer to the store
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Gross Domestic product
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A measure of the goods and services produced using labor and property located in this country
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Gross Profit
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the difference between sales revenue and the cost of goods sold
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Gross Sales
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the total of all sales for any period of time
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Illustration
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the photograph or drawing used in a print advertisement
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Imports
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Goods and services brought in from other countries
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Inelastic demand
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situations in which a change in price has very little effect on the demand of the product
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Inflation
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a period of rising prices
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Initiative
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doing what needs to be done without being urged
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Institutional Advertising
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advertising attempts to create a favorable impression and goodwill for a business or an organization.
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Interest
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- the money paid for the use of money borrowed or invested.
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Internship
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Student’s direct work experience and exposure to various aspects of a career, either with or without pay.
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Inventory
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An amount of goods stored, including raw materials, purchased components, manufactured subassemblies, and works in process, packaging materials, and finished goods.
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Label
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and information tag that is attached to a product or its package.
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Lay away
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- merchandise removed from stock and kept in a separate storage area until the customer pays for it.
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Liability
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a debt that you owe.
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Line graph
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a graph that uses joining points representing changes in a variable quantity, usually over a specific period of time
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Manufacturer Brand
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Brand owned and initiated by manufacturer; also called a producer brand
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Market
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all potential customers who share common needs and wants, and who have the ability and willingness to buy the product.
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Market Economy
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Economy in which there is no government involvement in economic decisions
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Market position
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Marketer’s relative standing in relation to their competitors
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Market Research
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systematic gathering, recording, analyzing and presentation of information related to marketing goods and services
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Market Segmentation
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a way of analyzing a market by specific characteristics in order to create a target market.
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Market Share
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a firm’s percentage of the total sales volume generated by all the competitors in a given market
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Marketing
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the process of developing, promoting, and distributing products to satisfy customer’s needs and wants
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Marketing concept
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- Businesses must satisfy the customer’s wants and needs in order to make a profit.
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Marketing research
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- the marketing function that links the customer and public to the market through information
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Markup pricing
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Pricing concept used by wholesalers and retailers involved in acquiring goods for resale; based on the difference between the price of an item and its actual cost
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Net Income
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the amount left after the total expenses are subtracted from the gross profit
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Net Sales
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the amount left after gross sales have been adjusted for returns and allowances
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Nonprofit Organization
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Services organizations not operated for the purpose of making a profit.
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Partnership
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Legal agreement between two or more people to be jointly responsible for the success or failure of a business
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Physical distribution
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all the activities that help to ensure that the right amount or product is delivered to the right place at the right time.
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Physical Inventory System
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method of physical inventory control in which stock is inspected or actually counted to determine quantity by hand.
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Point of Sale (POS)
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computers used in retailing that feed information directly from merchandise tags or product labels into a computer
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Possession Utility
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the exchange of product for some monetary value.
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Product features
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basic, physical, or extended attributes of the product or purchase
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Product Lifestyle
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the stages that a product goes through during its life, including introduction, growth, maturity, and decline
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Product Mix
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all of the different products that a company makes or sells.
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Product modification
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an alteration in a company’s existing product
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Product Planning
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making decisions about those features that are needed to sell a business’s products, services, or ideas
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Product Positioning
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focused on the image a product projects
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Product promotion
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communication used by a business to convince potential customers to buy its products instead of buying from a competitor
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Production
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the process of creating, growing, manufacturing, or improving on goods or services
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Products
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goods and services both of which have monetary value and satisfy customer’s needs and wants.
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Profit
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the money earned from conducting business after all costs and expenses have been paid.
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Promotion
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any form of communication a business or organization uses to inform, persuade, or remind.
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Promotional Advertising
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advertising designed to increase sales
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Promotional mix
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a combination of the different types of promotion
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Proportion
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the relationship between and among objects in a display
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Quality Check method
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checking inventory to inspect the workmanship and general characteristics of the received merchandise.
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Quota
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limits either the quantity or the monetary value of a product that may be imported
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Real-time inventory system
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system of inventory that lets a company constantly track every product it sells from when it’s manufactured, or when it arrives in its warehouse, to when the customer orders it online, to when it arrives at the buyer’s door.
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Reliability
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a research technique that produces nearly identical results in repeated trials.
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Resources
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all the things used in producing goods and services
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Retailers
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channel of distribution that buys goods from wholesalers of directly from manufacturers and resells them to the final consumer.
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Sales Promotion
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all marketing activities, other than personal selling, advertising, and public relations, that are used to stimulate customer purchasing and sales effectiveness.
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Sales tax
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a fee placed on the sale of goods and services.
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Scarcity
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the difference between wants and needs and available resources
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Seasonal discounts
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offered to buyers willing to buy at a time outside the customary buying seasons.
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Selective distribution
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form of distribution in which a limited number of outlets in a given geographic are used to sell the product
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Services
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the kinds of things you can’t physically touch: tasks performed for a customer.
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Slogan
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a catch phrase or small group of words that are combined in a special way to identify a product or company
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Storage
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the marketing function of holding goods until they are sold.
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Supply
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the amount or quantity of goods and services that producers will provide at various prices
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Surpluses
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market situation in which supply exceeds demand
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Target Marketing
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focusing all marketing decisions on a very specific group of people who you want to reach
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Time Utility
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having a product available at a certain time of year or a convenient time of day
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Trading area
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the geographical area from which a business draws its customers
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Transportation
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the marketing function of moving products from a seller to a buyer.
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Unit pricing
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method of pricing that allows consumers to compare pricing in relation to a standard unit or measure, such as an ounce or a pound.
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Utility
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the attributes of a product or service that make it capable of satisfying customer’s wants and needs
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Values
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beliefs that guide the way people live
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Wholesale and retail buyers
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people who purchase goods for resale; they forecast customer’s needs and buy the necessary products to meet those needs.
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Wholesalers
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obtain goods from manufacturing and resell them to industrial users, and other wholesalers, and retailers.
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