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41 Cards in this Set

  • Front
  • Back

Systems Analysts do what?

1. Define the problem
2. Understand the problem
Gather and analyze requirements
3. Evaluate possible solutions
4. Design a solution

The Systems Development Lifecycle

planning, defining, designing, building, testing, deployment

The Agile Approach

exploration, planning, iterate until first release, production/maintenance

Effective Meetings

1. Achieve an objective that cannot be doneusing other means


2. Take up minimum amount of time


3. Involve the right people


4. Leave participants feeling it was a goodway to spend their time

Request for Proposals

Captures the Clients’ expression of a need for improvementand defines the project

Sections of an RFP

Project Overview


Project Objectives


Context


Schedule, Constraints


Client team and contact info


Glossary

Why is a Project Charter important?

• Sets realistic expectations


• Everyone on same page


• Defines clearly what will be done/not done


• Gives a name to the project & defines uniqueterms


• Guides the project

Project Charter

Captures the problem and what will be doneabout it

Sections of a project charter

1. Overview


Executive summary, Context, Need, Scope, Stakeholders, Objectives, Glossary


2. Approach


Team organization and roles, Work Breakdown Structure, Milestones, Deliverables, Risks


3. Approval

Main Elicitation techniques

Background reading/inspection of documents


• Interviews (open ended or structured)


• Questionnaires


• Observations


• Group techniques (JAD, Participatory design,focus groups)


• Contextual Design

Five steps of an interview:

Preparing for the interview


Planning and scheduling the interview


Opening and closing the interview


Conducting the interview


Following up for clarification

Structured interviews

Advantages


1. Forces an organization on the interview


2. Very goal-directed


3. Attempts to remove distortion from interviewees subjectively


4. Allows better integration of material after the interview


5. Forces the interviewee to be systematic


6. Requirements engineer identifies gaps in the knowledge which acts as a basis for questions


7. Purpose of session is clear to interviewee




Disadvantages


1. Needs more preparation by the requirements engineer


2. Needs to study background material extensively


3. May overconstrain the interviewee, preventing discovery ofrequirements


4. May intimidate the interviewee

Unstructured interviews

Advantages


1. Appropriate when the RE wants to explore an issue


2. Facilitates description of domain in a way that is easy for the interviewee


3. Goal is to establish rapport and to get a broad view




Disadvantages


1. Data acquired is often unrelated and difficult to integrate


2. Often exhibits lack of structure


3. Does not allow gathering of specific knowledge


4. Takes time and training to do well


5. Similar questions asked in future sessions may annoy interviewee

Interviews summary

Advantages


– Access to individual stakeholders and their opinions


– Rich collection of information


– Ability to adapt questions to particular situations




Disadvantages


• Information from multiple sources, hard to analyze


• Difficult to be a skilled interviewer


• May intimidate the interviewee

Questionnaires

Advantages


– Ability to reach a large pool of people


– Uniformity of questions


– Geographical distribution of stakeholders not an issue




Disadvantages


– Difficult to collect contextual information


– Difficult to design well

Observations

Advantages


– Ability to collect contextual information


– Reveals details of tacit knowledge




Disadvantages


– Often difficult to obtain access to the customer site


– Time consuming


– Does not collect information on personal opinions


– Easy to “go native”

Group techniques

Advantages


– Bring stakeholders together!


– More informal interaction than interviews




Disadvantages


– More difficult to deal with groups, needs a trained facilitator


– Risk of groupthink

Creating a Plan

• People – leader, analysts, developers


• Milestones– Define tasks to reach each milestone


• Assign people to tasks


• Estimate task duration


• Dependencies between tasks


• Check sanity & adjust

Managing risks

• Create a list of risks


• Assign each a severity (impact) andprobability• How to cope with each risk?– Add coping strategies as tasks

Hard vs. soft systems

No human interaction
vs
Human interaction

Functional vs. non-functional

• Functionality




• Physical environment


• Interfaces


• Users and human factors


• Documentation


• Data


• Resources


• Security


• Quality assurance

Functionality

What will the system do?


• When will de system do it?


• Are there several modes of operation?


• How and when can the system be changed orenhanced?

Users and human factors

• Who will use the system?


• Will there be several types of users?


• What is the skill level of each type of user?


• What kind of training will be required for eachtype of user?


• How difficult will it be for a user to misuse thesystem?

Data

• For both input and output, what should theformat or the data be?


• How often will they be received or sent?


• How accurate must they be?


• To what degree of precision must the calculationsbe made?


• How much data flow through the system?


• Are there confidentiality concerns about the data?

Physical environment

• Where is the equipment to function?


• Is there one location or several?


• Are there any environmental restrictions,such as temperature, humidity or magneticinterference?

Interfaces

Is the input coming from one or more othersystems?


• Is the output going to one or more other systems?


• Is there a prescribed way in which the data must beformatted to effectively interface with othersystems?


• Is there a prescribed medium that the data must use(e.g. reports by mail, meetings, website)?

Documentation

How much documentation is required?


• Should it be on-line in book format orboth?

Resources

• What materials, personnel, or other resources arerequired to build, use, and maintain the system?


• What skills must the developers have?


• How much physical space will be taken up by thesystem?


• Is there a prescribed timetable for development?


• Is there a limit on the amount of money to be spent ondevelopment or on hardware and software?

Security

Must access to the system or information becontrolled?


• How will one user's data be isolated fromothers?


• How will user programs be isolated from otherprograms and from the operating system?


• How often will the system be backed up?

Quality assurance

What are the requirements for reliability, availability,maintainability, security?


• What is the prescribed mean time between failures?


• Is there a maximum time allowed for restarting thesystem after a failure?


• What efficiency measures will apply to resource usageand response time?

What makes a SRS high quality?

Unambiguous


• Complete


• Verifiable


• Consistent


• Modifiable


• Traceable


• Ranked for importance


• Correct

Sources of non-functional requirements

• Project charter


• Your interview notes


• Use cases


• UI Prototype development


• Business processes


• Explicit interviews or questionnaires

How to write good non-functional reqs?

• Must be testable

Agile vs. “traditional” Modeling

The “agile”: A practical method formodeling to create software systems


• Based on best practices


• Light-weight– ‘just enough’ to get the job done– don’t model for the sake of modeling

Use Case Modeling

interaction between actors
each use case can be a subset of large diagram

Domain Modeling: Entity RelationshipDiagrams

1 to 1
1 to many



The use case specification should include

Actors – primary, possibly secondary


• Preconditions – What has to have happenedfirst


• Steps (numbered and may have sub-steps)– List the actions of the actor


• Success condition – What has to result for thisto be successful


• Alternate paths (if any)– Branch off at the appropriate numbered step

Data Flow Diagram

verbs are in bubbles
connections just describe data

Context Diagram(DFD 0)

• The highest level in a data flow diagram


• Contains only one process, representingthe entire system


• The process is given the number 0


• All external entities, as well as major dataflows are shown

DFD 1

drilldown into system in DFD 0
box around parts

Typical errors in a data flow diagram

process has no output
process has no input


external entity should not correct directly to data store


data store does not connect directly to data store