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7 Cards in this Set
- Front
- Back
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Ergonomics |
The Science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient and safe. |
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Personal Hygene |
Daily maintenance of cleanliness by practicing good healthful habits |
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Physical Presentation |
Your posture, as well as the way you walk and move |
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Professional Image |
The impression you project through both your outward appearance and your conduct in the workplace. |
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Client Consultation |
Also known as needs assessment. The verbal communication with a client that determines what the clients needs are and how to achieve the desired results |
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Effective Communication |
The act of sharing information between two people. So that the information is successfully understood. |
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Reflective Listening |
Listening to the client and then repeating, in your own words, what you think the client is telling you. |
