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The Do Not Call Act was created in?
2003
The Do Not Call Act 2003 main purpose is to?
To implement and enforce the Do-Not-Call Registry.
Two federal laws that regulate telemarketing are?
Do Not Call Act and the Telephone Consumer Protection Act.
Telephone Consumer Protection Act established the following rules?
1) Telemarketing calls may only be placed between 8am and 9pm in the time zone of the consumer being called;
2) “Abandoned” calls are prohibited. A call is considered abandoned if a person answer the call and the telemarketer does not connect to the sales representative within 2 seconds after the greeting.
3) Telemarketers are required to transmit a caller ID when available;
4) Threatening, harassing or intimidating tactics are prohibited; and
5) Telemarketers and sellers are required to keep specific records for 2 years, including promotional materials and telemarketing scripts.
There is an exception to the Do Not Call List.
An originator that has established a relationship can solicit the consumer for up to 18 months from any purchase or loan transaction and 3 months from any inquiry or prospect.
All businesses are required to honor Do-Not-Call requests within?
31 days from the date the request was made.
How long does a phone number stay on the list for?
All phone numbers on the list are permanent.
When is it okay to make call Telemarketing calls?
Between 8 am - 9 pm
Fine for not following the Do No Call Registry rules is?
$40,000 per violation and each call may be considered a separate violation.
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