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Say you have just arrived and there has been a mistake. You booked a room with a balcony and sea view but the one you have only looks onto a courtyard.
Hola acabo de llegar al hotel y hay un error. Reservo una habitacion con balcon y vistas al mar pero mi abitacion de a un patio.
Say it was you. Give your name and say that you have a copy of the booking with you. Explain that you booked it online
Fui yo. Soy ivo. Tengo una copia de la reserva aqui conmigo. La reserve en internet.
Say that this is completely unsatisfactory. You are going to complain to the tourist office and give the hotel a bad review. Explain that you are very disappointed
No estoy satisfecho. Voy a poner una queja a la oficina de turismo y dare una mala opinion. No estoy de acuerdo con este incidente.
Say thats fantastic because it's very luxurious. Say you saw it on the hotel's web page. It occupies the entire top floor of the hotel and has its own swimming pool.
Fantastico porque es muy luosa. la vi en la pagina de internet del hotel. Ocupa el ultimo piso tiene. su propia piscina.
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