term1 Definition1term2 Definition2term3 Definition3
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good listener
asking questions to clarify something the speaker said
30 years
the physician must keep the former employees record proving that she reviewed the exposure control plan and information about the exposure according to OSHA
close-ended question
"Do you have someone to frive you home?"
communication barrier
using medical terminology and abbreviations when speaking to patients
passive listening
leaning forwrd, nodding, and then providing an answer at the end of the description
sublimation
type of nonadaptive coping mechanism, when a patient is nerbous and cleans to use up her nervous energy
A
safety step of calling 911 during a fire
phone emergency
take care of patient 2 before returning to patient 1, no matter how long it takes
follow the script
to determine in which order multiple calls should be handled
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