term1 Definition1term2 Definition2term3 Definition3
Please sign in to your Google account to access your documents:
communication
The process of conveying information and ideas from one person to another
barriers to effective communication
1. Differences in status between sender and receiver of communication.
2. Content of communication
3. Differences in goals and face-saving tendencies
4. Associative vs abstractive norms
5. role of symbols
managing across cultures
1. Learn the language of the country
2. Develop cultural sensitivity in communication
3. develop appropriate feedback mechanisms
4. develop empathy
Need help typing ? See our FAQ (opens in new window)
Please sign in to create this set. We'll bring you back here when you are done.
Discard Changes Sign in
Please sign in to add to folders.
Sign in
Don't have an account? Sign Up »
You have created 2 folders. Please upgrade to Cram Premium to create hundreds of folders!