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Service KPIs
•Lost of business <4%| >%96 customer retention
•Net Billings >98%
•Material Cost below 15% of garment rental revenue
•Catalog >$500 per week in avg
• Adds/Stops 5% pure rental volume
• Price Retention retail %95 of annual price adjustments
• AR <4%
•Delinquent Renewals <3 agreements within 12 months expiration
•Loss and Replacement
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