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Interpersonal skills
If you are comfortable around diverse groups of people it will be beneficial to you and a "working/healthy/respectful " relationship to support is important
First impressions
Starts w/ visual
-dress
-decor
-cleanliness
Visual cues prompt diversity
-culture
-ethnic
-age
-political
-sexual orientation
First impressions can lead to prejudice
-be honest/aware of your own feelings
-be aware of diversity issues but do not let them dictate your day
Goals for assessment
1. Gather information
2. Analyze information
3. Develop rapport
Skills for assessment
1. Familiarize yourself w/ tools/instruments
2. Explain how you're going to document
3. Art of asking questions
Countertransference
Transfering one's feelings to another party
*What affects the counselor affects the client that's why having self-insight is important
Documentation
Documentation should be objective(what you see) not subjective(what you feel)
Steps to fostering a working relationship
1. Pastiming- having casual conversation with them (easing them into it)
2. Comment on looks (be generous)
3. Do not ignore the obvious( use discretion)
4. Explore to find commonalities
5. Sharing personal experiences
*Clients may view this as a friendly relationship
Active listening: Reframing
Figure out what client means
(tracking what's being said and letting them know you understand)
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