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Disadvantage
No appeals so court may be the only other option if parties are not happy with the outcome.
Advantage
Scott v Avery Clause compels people to attend.
The process is flexible as a time and date is set to suit the parties.
Professional arbitrators are expensive to hire.
There are no delays. Arbitration is cheap, easy and quick.
The courts are not involved so the process is private with no damage to reputation, however the parties reserve the right to go to court if the dispute cannot be resolved.
The parties can choose their own arbitrator who may be a professional in the disputed field.
The process could be too flexible so it may take too long to get an outcome.
If professional arbitrators aren't use, the process is no different to a judge making the decision so it isn't fair.
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