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16 Cards in this Set
- Front
- Back
collectivism
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A cultural orientation in which interdependence, cooperation, and social harmony take priority over personal goals.
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compliance
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Changes in behaviour that are elicited by direct requests.
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conformity
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The tendency to change our perceptions, opinions, or behaviour in ways that are consistent with group norms.
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door–in–the–face technique
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A two–step compliance technique in which an influencer prefaces the real request with one that is so large that it is rejected.
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foot–in–the–door technique
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A two–step compliance technique in which an influencer sets the stage for the real request by first getting a person to comply with a much smaller request.
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idiosyncrasy credits
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Interpersonal credits" that a person earns by following group norms."
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individualism
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A cultural orientation in which independence, autonomy, and self–reliance take priority over group allegiances.
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informational influence
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Influence that produces conformity when a person believes others are correct in their judgments.
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lowballing
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A two–step compliance technique in which the influencer secures agreement with a request but then increases the size of that request by revealing hidden costs.
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minority influence
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The process by which dissenters produce change within a group.
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normative influence
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Influence that produces conformity when a person fears the negative social consequences of appearing deviant.
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obedience
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Behaviour change produced by the commands of authority.
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private conformity
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The change of beliefs that occurs when a person privately accepts the position taken by others.
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public conformity
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A superficial change in overt behaviour without a corresponding change of opinion that is produced by real or imagined group pressure.
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social impact theory
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The theory that social influence depends on the strength, immediacy, and number of source persons relative to target persons.
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that's–not–all technique
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A two–step compliance technique in which the influencer begins with an inflated request, then decreases its apparent size by offering a discount or bonus.
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