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16 Cards in this Set
- Front
- Back
List five important factors about climate |
It is social, not psychological It is experienced in common (all participants can recognize the climate) It arises from interaction It is enduring It influences interaction |
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Explain the two factors that are the basis for the Circumplex model |
Cohesion (Disengaged-separated-connected-enmeshed) Adaptability (rigid-structured-flexible-chaotic) |
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Explain how the intensity of these two (Circumplex model) factors relates to conflict |
Yeah, you're gonna need more info buddy |
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Distinguish the six communicative characteristics of a supportive group/organizational climate from a defensive one. |
Descriptive evaluative Problem orientation controlling Spontaneous strategic Empathic neutral Equality superiority Provisional certain |
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List the four horsemen of defensive interpersonal climates |
Criticism Contempt Defensiveness Stonewalling |
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Identify the five relational maintenance strategies associated with supportive climates in intimate relationships. |
Shared tasks Overlapping networks Assurances (in reaction to stress) Openness and self disclosure 5:1 on positivity |
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List four common conflict themes |
Identity Supportiveness Dominance Interdependence |
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Explain five ways a power imbalance might affect conflict |
Power disparity promotes a struggle Power imbalance increases likelihood of perceptions of interference Power imbalance may increase the magnitude of perceptions of differences on other underlying conflict issues Power imbalance may promote defensiveness and magnify face concerns. Power imbalances may make it difficult to collaborate, and lead to less involvement in a relstionship |
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Identify eight common power resources |
Tangible reward Information, knowledge or expertise Intimacy or emotional support Interpersonal power Punishment or coercion Authority Personal qualities Communication skill |
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Identify and explain four common methods used in power bids to create relational dependencies. |
Social categorization and expectations based on culture, ideology, or institution/organization Expectations based on personal relationship Expectations based on self identity Expectations associated with language and the performance of power bids. |
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Explain ways in which one person may reduce the other's power |
Don't generalize about them Don't generalize about yourself Change your goals or values Find other sources for the resource they offer. |
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Explain ways in which a person may increase his/her power |
Get more resources Manipulate others perception of you Make your own advantageous bids. |
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Identify and explain four ways for fostering shared power |
Ensure shared goals Develop common bases of power Legislate (reach agreement on types of power and use) Empower (encourage lower resource members to create groups) |
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Recall three trained incompacities and explain how to correct them |
Goal emphasis- separate discussion of the problem from discussion of the solution Evaluation and critical thinking- Brainstorm Procedures- learn to "suspend the rules" |
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Recognize examples of reciprocal and compensatory URPs |
Reciprocal- personalizing, threat-counterthreat, Heavenly twins Compensatory- skirting, complaining, fight-flight, uproar, demand-withdraw |
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List and explain the four phases of conflict |
Issue development Triggering event Conflict behaviors Consequences |