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10 Cards in this Set

  • Front
  • Back
A technician is called to a school lab to fix a computer. The computer worked fine the day before, but now does not power on. The computer is plugged into a power strip with another computer. The other computer works fine. Which of the following could be the problem? (Select TWO).
A. The power strip is overloaded.
B. The monitor is unplugged.
C. The power cable is unplugged from the computer.
D. The power strip is unplugged.
E. The voltage switch on the computer is set incorrectly.
A. The power strip is overloaded.

E. The voltage switch on the computer is set incorrectly.
Which of the following maintenance utilities is used to remove no longer needed files or temporary
files that were installed during a program installation?
A. CHKDSK
B. DEFRAG
C. SCANDISK
D. Disk Cleanup
D. Disk Cleanup
A customer states their computer was fine until yesterday when they heard a pop noise and the
computer stopped working. Which of the following components should the technician test FIRST?
A. Main system board
B. Processor
C. Hard disk drive
D. Power supply
D. Power supply
Which of the following is a solution to switch between an internal and external display on a laptop?
A. Change the setting in the BIOS.
B. Disable the internal monitor in the device manager.
C. Toggle using Fn keys.
D. Hold the cutoff switch down
C. Toggle using Fn keys.
Which of the following connector types are typically used on LCD displays? (Select TWO).
A. XGA
B. Bluetooth
C. CGA
D. DVI
E. VGA
D. DVI

E. VGA
A user wants their computer to automatically receive updates from Microsoft; however, they do not
want the updates to interfere while they are working. Which of the following should be selected to
BEST meet the user's needs?
A. Set automatic updates to download only.
B. Turn on Automatic Updates.
C. Turn off the firewall.
D. Set automatic updates to download and install.
D. Set automatic updates to download and install.
Which of the following needs to happen after connecting a new device to a computer?
A. Configure device settings
B. Update the OS
C. Rebootthe computer
D. Install the device driver
D. Install the device driver
After successfully installing a free antivirus solution, Windows reports that no antivirus software is
currently protecting the system. Which of the following solutions would resolve this issue?
A. Disable the antivirus logging in the Event Viewer.
B. Disable antivirus protection notification within Security Center.
C. Install the Microsoft Malicious Software removal tool.
D. Update the Antivirus definitions
D. Update the Antivirus definitions
Which of the following BEST describes a network of computers inside a house that communicate
with each other but not with computers outside of the house?
A. WAN
B. VPN
C. LAN
D. VLAN
C. LAN
Which of the following BEST describes single data rate memory?
A. The memory will only operate at a single rate.
B. It is rated for use on single processor computers only.
C. It operates on a single piece of data at a time.
D. It transfers data at the same rate as the system bus.
C. It operates on a single piece of data at a time.