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33 Cards in this Set
- Front
- Back
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Which print process is the least suitable for long-term storage documents? |
Thermal |
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he printer alignment program should be run after replacing which part of an inkjet printer? |
Inkjet cartridge |
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One of your customers reports to you that his printouts have strange characters and are unreadable. What should you do first? |
Check the printer driver |
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Which of the following is NOT a normal part of regular maintenance of an inkjet printer? |
Remove acumulated toner. |
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When an image from a document comes off on your hand, what should you replace on the laxer printer? |
Fuser |
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What will most likey happen if a laser printer displays a message saying that there is 15% of the fuser remaining? |
The printer will continue to print according to specification. |
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You get several complaints from users that they cannot print to a network printer. After physically checking the printer, everything appears to be functioning normally. Whats the most likely cause of the problem? |
The printer is disconnected from the network. |
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A customer's printer is consistently printing one page of information across two pages of paper. What is the most likely cause of the problem? |
The paper tray media size is wrong. |
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A customer reports to you that they cannot access any of the features of a printer. What is the most likely cause? |
The wrong driver is installed for the printer. |
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What is it called when the image of the character is written to the drum during laser printing? |
Writing. |
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Which substance should NOT be cleaned up with a regular vacuum cleaner? |
Ink toner |
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Which of the following whould likely cause ghosting on paper comeing from your laser printer? Bad HVPS unit Broken fuser Poor quality paper Broken cleaning blade |
Broken cleaning blade |
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Which of the following ports dose an impact printer use? PS/2 RJ-45 LPT USB
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LPT |
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What should be the final step of laser printer maintenance? |
Print a test page |
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What printer uses a fuser? |
Laser |
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What most likely causes the back of a page to come out dirty on a laser printer? |
Contaminated fuser |
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your organization just bought a new laser printer. You need to get it ready for use. What is the best way to provide the printer power? |
Plug it directly into a grounded wall outlet. |
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When installing a printer shared from a Windows print server, an error is received that the 64-bit driver is not available. What should you do? |
Download the 4-bit driver from the manufacturer website. |
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Which of the following services will process print requests and send them to a printer? |
Print spooler |
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Which of the following would most likely be the cause of vertacal black lines running down a page coming from a laser printer? |
Scratch in the EP drum |
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The malfunction of which part causes vertical white lines running down a page coming from a laser printer? |
Corona wire |
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What function dose the buffer preform in a laser printer? |
Stores the print jobs |
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You just finished installing a new printer on a computer. Which of of the following will enable you to see the test page option for the printer? Double-click the printer icon Right-click the printer and select properties Right-click the printer and select open. Left-click the printer and slect Test Page |
Right-click the printer and select properties |
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What component causes the toner to move from the drum to the paoer during the laser print process? |
Transfer corona |
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In the electrophotographic printing process, which one of the following printers uses a charged corona wire? Impact Inkjet Laser Thermal |
Laser |
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What component erases the drum during the cleaning phase of the laser print cycle? |
LED light |
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Which component is NOT typically part of the laser printer replacement cartridge? Transfer corona Scraper blade Drum Primary corona |
Transfer corona |
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What printer type uses toner particles to transfer an image onto paper? |
Laser |
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Wich of the following are examples of wireless connections a printer might use? (Select three) Bluetooth RJ-45 802.11x USB IR |
Bluetooth; 802.11x; IR |
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When you finnish installing a new printer and print drivers, what should you do? Test the printer with the lookback plug. Calibrate the printer. Check for compatibiliy. Print a test page Intall the maintenance kit. |
Calibrate the printer; Print a test page. |
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Which printer is the best solution for printing on mulitipart forms? |
Impact |
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Which laser printer component is made up of rollers and heating lamps? |
Fusing assembly |
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What can cause a laser printer to pull multiple pices of paper at a time? |
Improper media, worn separator pad, high humidity. |
