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20 Cards in this Set
- Front
- Back
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Tell me about a time when you have been faced with resistance or negativity and how you have responded to this? |
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Give me an example of how you motivated others to do their job better. |
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Tell me about a time when you have collaborated with individuals or teams outside of your business area in order to deliver a positive outcome. |
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How do you ensure that you are responsive to those you work with whilst challenging their assumptions. Tell us about a time you did this. |
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When communicating with others, how have you ensured that your communication is well structured and tailored to your audience. Tell us about a time you have done this and the impact that it had. |
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Can you give an example of when you have engaged your team in discussions abotu changes taking place in your unit, business area or department? What was the outcome? |
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Tell me about a time when you have had to influence a senior manager stakeholder or partner, or deliver a difficult message, and how you went about this. |
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Tell me about a time when you have had to use written communication to successfully influence someone. |
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Can you tell me about a time you have made a decision which affected your team or group of people. How did you consult them, what factors did you take into account to make your decision and what was the outcome? |
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Give an exmaple of a time in which you had to make a swift decision. What did you decide and what was the outcome? |
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How do you go about developing the information to make a decision? Give an example. |
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Tell us about a time when you had to defend a decision you have made even though other important people were opposed to your decision. |
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Give us an example of a time you exceeded customer expectations. What did you do to achieve this and how did you evaluate the outcome? |
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Tell us about a time you had to build a relationship with a new customer. How did you do this and ensure their needs were met? |
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Tell us about a time that you did not meet with customer expectations. How did you manage this and ensure their needs were met? |
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How do you get feedback from your customers and clients? Tell us about a time you have done this well and what was achieved. |
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Describe a situation that required you to manage a number of pieces of work at the same time. How did you handle it? What was the result? |
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Of your current assignments, which do you consider to have required the greatets amount of effort with regard to planning and organisation?How have you accomplished this assignment? How would you assess your effectiveness? |
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How do you ensure that you spend your time on the work which has the greatest impact? Please give an example. |
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Can you give an example of a high-paced role you have done in the past? How did you manage your time and your priorities? |
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