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41 Cards in this Set
- Front
- Back
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Define business strategy |
An organization's plan for how it will achieve its goals |
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Define organizational structure |
The means through which an organization generates the behaviours necessary to execute its business strategy |
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Define the Contingency approach to Organization Design |
An approach to organization design based on the premise that the best type of structure for an organization depends on the key contingencies (contextual variables) associated with that organization |
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Outline the Strategic Framework for Compensation |
Contextual Variables: From the Task Environment/Domain Business Strategy Organization Size Technology Workforce This leads to the Managerial Strategy which leads to: Structural Variables: Job Design Coordination & Departmentation Communication & Information Decision Making & Leadership Control System The Reward System (Compensation system) |
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Define Job Design |
A dimension of organization structure that describes the manner in which the total task of an organization is divided into separate jobs |
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Define Coordination & Departmentation |
A dimension of organization structure that describes the methods used to coordinate the work of individual employees and subunits in an organization |
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Define Decision-Making and Leadership Structure |
A dimension of organization structure that describes the nature of the decision-making and leadership processes used in an organization |
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Define Communication & Information Structure |
A dimension of organization structure that describes the nature of and methods for communication in an organization |
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Define Control Structure |
A dimension of organization structure that describes the nature of the processes used to control employee behaviour in an organization |
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Define the Managerial Strategy and name the three types |
One of three main patterns or combinations of structural variables that can be adopted by an organization - namely, classical, human relations, or high involvement |
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Define Contextual variables |
Factors in the firm's context that indicate the most appropriate managerial strategy and organizational structure |
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Define Domain |
Describes the specific products or services offered by a given organization |
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Define the Task Environment |
The portion of the general environment that has direct relevance to a given organization |
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Define classical managerial strategy |
An approach to management that assumes most employees inherently dislike work but can be induced to work in order to satisfy their economic needs |
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Define human relations managerial strategy |
An approach to management that assumes most employees inherently dislike work but can be induced to work in order to satisfy their social needs |
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Define high-involvement managerial strategy |
An approach to management that assumes that work can be intrinsically motivating if the organization is structured properly |
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Define organizational culture |
The set of core values and understandings shared by members of an organization |
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What are the five key contextual variables when determining the most appropriate managerial strategy? |
Environment Business Strategy Technology Size of the Organization Nature of the Workforce |
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What are the three main business strategy types of Miles & Snow Typology? |
Defender Prospector Analyzer |
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Define Defender Business Strategy |
Focuses on dominating a narrow product or service market segment BEST WITH CLASSICAL OR HUMAN RELATIONS APPROACHES |
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Define Prospector Business Strategy |
Focuses on identifying and exploiting new opportunities quickly BEST SUITED FOR HIGH-INVOLVEMENT |
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Define Analyzer Business Strategy |
Focuses on exploiting new opportunities at a relatively early stage while maintaining a base of traditional products or services BEST WITH SOMETHING CLOSE TO HIGH-INVOLVEMENT FOR NEW PRODUCT DEVELOPMENT AND CLASSICAL FOR THEIR TRADITIONAL PRODUCTS. HOWEVER, OFTEN END UP PRACTISING HUMAN RELATIONS STRATEGY |
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What are the four types of business strategy in Porter's Typology? |
Low-cost Focused Low-cost Differentiated Focused differentiated |
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Define low-cost strategy |
A business strategy that depends on providing low-cost products or services to a broad range of customers |
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Define Focused low-cost strategy |
A business strategy that depends on providing low-cost products or services to a narrow range of customers |
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Define Differentiator strategy |
A business strategy that depends on providing unique products or services to a broad range of customers |
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Define Focused differentiator strategy |
A business strategy that depends on providing unique products or services to a narrow range of customers |
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What three typologies are used when defining the technology aspect of the managerial strategy? |
Thompson's Perrow's Woodward's |
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Three processes of Thompson's typology |
Long-linked technology Mediating technology Intensive technology |
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Define long-linked technology |
Divides the total task of producing a product or service into a series of small sequential steps performed by different employees |
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Define mediating technology |
Uses standardized transactions to connect parties wishing a mutually beneficial relationship |
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Define Intensive technology |
Requires that each item or case be dealt with individually, depending on the specific nature of each case |
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Four types of Perrow's Typology |
Routine Non-Routine Craft Engineering |
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Define Routine Technology |
Few exceptions occur during the production process, and those exceptions that do occur can be dealt with in a standardized way |
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Define Non-routine Technology |
Many exceptions are inherent in the production process, and there is no standardized way to deal with these exceptions |
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Define craft technology |
Few exceptions occur in the production process, but there is no standardized way to deal with them when they do occur |
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Define Engineering technology |
Many exceptions occur in the production or service delivery process, but there are standardized ways of dealing with them |
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Define the three technology processes of Woodward's Typology of Technology |
Unit/small batch Mass/large batch Process |
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Define unit/small batch technology |
Manufacturing technology that produces one-of-a-kind items or small batches of unique items |
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Define mass/large batch technology |
Manufacturing technology that produces large amounts of single items in a standardized way |
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Define process technology |
Manufacturing technology that produces a single product in a continuous flow |
