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24 Cards in this Set
- Front
- Back
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The company officers most important task is to ensure personnel _____. |
Safety P12 |
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Concerns and complaints should only be voiced up the Chain of command, never to _____. |
Subordinates P13 |
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____ are often subjective, often based on emotions or rumors instead of facts, and they can be difficult to overcome. |
Perceptions P14 |
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The new officer should take every opportunity to verbalize personnel _____, establish ______, and listen to crew member expectations. |
Expectations Priorities P15 |
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Managing Change To successfully enact change, verbalize ____, establish ____, and listen to ____. |
Expectations Priorities Subordinates P17 |
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Guard Conversations. Never say anything, on or off the job, that would dishonor a person, a position, or the organization. Do not disclose information that is confidential, in particular information concerning subordinates. Consider information ____ unless told otherwise. |
Confidential P16 |
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Praise In ___, discipline in ____. Never discipline subordinates publicly. |
Public Private P16 |
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Reasonable organizational expectations can be met through education, training, and ___. |
Effort P17 |
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A new officer should rarely resort to using __ as the reason for compliance. But there are situations where it is appropriate to do so. |
Rank P18 |
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Level ___ Fire Officers must be able to respond efficiently and courteously to citizen inquiries and complaints. |
Level 1 P19 |
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Level ___ Fire Officers must be able to respond efficiently and courteously to citizen inquiries and complaints. |
Level 1 P19 |
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Company officers are expected to __ the public on fire and life safety topics. |
Educate P19 |
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Level ___ Fire Officers must be able to respond efficiently and courteously to citizen inquiries and complaints. |
Level 1 P19 |
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Company officers are expected to __ the public on fire and life safety topics. |
Educate P19 |
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A level __ officer must administer the organizations policies, procedures, and orders at the unit level. |
Level 1 P20 |
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Level ___ Fire Officers must be able to respond efficiently and courteously to citizen inquiries and complaints. |
Level 1 P19 |
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Company officers are expected to __ the public on fire and life safety topics. |
Educate P19 |
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A level __ officer must administer the organizations policies, procedures, and orders at the unit level. |
Level 1 P20 |
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Level 1 officers may also be assigned fire and life safety _____. |
Inspections P20 |
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When assigned to a fire Suppression incident, level 1 officers may be responsible for the initial fire cause determination or the ___ process. |
Investigation P20 |
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A level 1 fire officer may also supervise salvage and overhaul operations at incidents that involve ____ activity, such as acts of terrorism or illegal drug laboratories. |
Criminal P20 |
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The level 1 officer who supervises the first-arriving unit to an incident is responsible for performing the initial size-up of the situation, establishing the ___ ____ _____ , and allocating recourses to control the incident. |
Incident Command System
P20 |
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The level 1 fire officer may also be responsible for inspecting potentially hazardous sites within the unit response area, conducting pre-incident planning, and assisting in the creation of Pre-incident plans. ____-_____ planning and the plans that result from that process assist a level 1fire officer in evaluating emergency situations. |
Pre incident P21 |
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The first-arriving company’s officer must develop and initiate an ____ ____ ____. (IAP) and a ____ ______ ____. (ISP). He or she must also establish the incident command systems (ICS) in accordance with local policy. |
Incident action Plan (IAP) Incident safety plan (ISP) P21 |
