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116 Cards in this Set

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What is wellbeing?
A state in which the physical, social, emotional and intellectual needs of an individual are met and balance between family, community, leisure and work is achieved. Wellbeing is measured according to our ability to cope with and adjust to change, our self-confidence, self-esteem and peer acceptance.
What influences availabilty to access to resources?
The availability of resources and access to them differ between individuals and their families. Influences include: Age, disability, education, ethnicity/culture, gender, geographic location and socio economic status (SES)
What does age influence access to resources?
Age influences what resources are available for specific age groups. It determines when you can go for your drivers liscence, enter a pub, when and how long you can work, apply for seniors' consessions wage increase with age.
What does disability influence access to resources?
Disability may affect physical, social, intellectual, economic, and emotional opportunities when accessing and making resources available. Many individuals and groups have increases access to government assistance, support and networks and legal assistance through disability discrimination law.
What does education influence access to resources?
It can enhance knowledge and skills especially in knowing what resources are available and now to access them. Education people are more likely than non-education people to earn more money and have greater access to economic resources, housing and heathcare.
What does ethnicity/culture influence access to resources?
(ESL - Schools), Interpreters/translaters, housing. Translating in hospitals, schools, etc. They may not know aboute our heath system.
What does Gender influence access to resources?
All laws support equal opportunities and therefore provide access, resources and support for males and females. However, gender may affect the knowlege of resources available to males and females. Stereotyping related to masculinity , such as being the breadwinner and protector, can limit the willingness of males to access services suc as mens heath and unemployment benefits. Females are more willing to use medical and counsilling services, there are also womens reguees for them and their children who are victoms of domestic violence.
how does geographic location influence access to resources?
In some parts of Australia, such as rural and remote areas, there may be physical isolation and difficulty accessing resurces. Example, medical, dental, hospital, transport, financial or government services.
How does ones socio ecomic status (SES) influence access to resources?
Employment status is the income level and disposable income of individuals nd families. More money for a family = more resources = generally a better education.
What is a primary need?
Biological or physical needs are essential to our lifes. Example, Food, clothes, water and shelter.
What is a secondary resources?
Complex needs that relate to emotional health. Example, security, affection and independence.
What is the difference between a need and a want?
A need can be defined as things that are vital to surstain our life, that is things we require to be physical and mentally healthy. Where as a want is a prefrence or a desire. Things we would like to have but do not really need to survive. Example, car, telly, etc.
What is a need for an aged person?
A doctor, pension, security, food, carers, water, family
What is a want for an aged person?
Retirement, helpline, help buzzer, increased pension
What is a stereotyped sport for females?
Netball.
What is a stereotyped sport for males?
Football
What is a economic resource?
Financial resources that can be used to achieve economic gain or goals. They include: Income from wages or interest, credit from a marriage, credit accounts or cars, wealth generated from property, cars and jewellery or shares.
What is a non-economic resource?
Non-financial resources that no relationship to money. Example, communication skills, energy, community resources, such as parks or local swimming pool.
What is a human resource?
The skills, abilities or talents of people, including: knowlege, initiative, compassion, cooperation, creativity.
What is a non-human resource?
Non-human resources that are tangable or touchable objects, such as: Food, park, computers, cars, musical instruments.
What is a formal resource?
Formal resources that are organised and established by the community. They usually have set hours of operation and formal systems of leaderships. Examples include: Libararies, sports club, pre schools, welfare agencies.
What is an informal resources?
Informal resources are people or things that are available and/or accused in an informal way, such as: Family, neighbours, friends.
What is an income?
Money received, esp. on a regular basis, for work or through investments.
What is a salary?
A fixed regular payment, typically paid on a monthly or biweekly basis but often expressed as an annual sum, made by an employer to an employee
What is a resource?
Things that are usual to humans. Things that give us greater capabilities for accomplishment. Depending on a range of various factors, individuals have different access to resources which can affect our wellbeing.
What is a interchanging resources?
To the exchange of resources for goods or services. Example: A local farmer provide fruit/veggies to the twon in exchange for canned food. (MISS ELFORD WILL PROVIDE GOOD MARKS IN EXCHANGE FOR HARD WORK - OR A BOTTLE OF WINE)
What is sustainablility?
Refers to the effective and efficient use of resources to ensure they are avaiable for future use. Example: Recycling or conservation of energy through solar panels or water restrictions to conserve water - certain times for showers.
Outline five examples of non-human resources that a person with a high socioeconomic status may be able to access..
Computers/laptops, resturant/foods, luxery houses, fancy cars, designer clothes.
Describe three human resources that may be available to an extended family ?
Cooperation, compassion, care and trust.
What are needs?
Needs are essential to our existance. PISCES.
What is PISCES?
Physical, Intellectual, Socioemotional, Culture, Economic, Spiritual.
What is a finite resource?
Finite in nature - limited or an end, example: money.
What is an infinite resource?
Infinite in nature - Unlimited or never ending, example: human resources ie. skills.
What is a renewable resource?
Renewable resources can be made again or restored. Eg, camera batteries (rechargable), wind power,
What is a non-renewable resource?
Non-renewable resources can only be used once. Eg. Condom, petrol,
What is SPECS?
Spiritual, political, economal, cultural, socioemotional.
What is wellbeing made up of?
Socioemotional, physical, economic, cultural and spiritual.
What is physiological?
Food, water, sleep/rest
What is in esteem needs?
Self-esteem, recognition, status.
What is social needs?
Sense of belonging, love.
what is safety in maslows hierachy?
Needs , security and protection.
What are the five stages of maslows hierachy?
Physiological, safety, social needs, esteem needs, self-actualisation.
What are values and standards?
Individuals and groups develop a set of values and standards specific to their society and culture. Values and standards are interrelated concepts that affect an individuals social development. Ofte, differing values can lead to conflict in various situations.
What are the interrelationships of values?
Values are the principles an individual or group considers important. People follow specific values as they believe in them to be desirable and beneficial to their standard and quality of life.
What are the interrelationships of standards?
Standards are socially constructed reference points that individuals and groups judged by. People are measured by the standards they live and don't live up too.
What has immense influence on values and standards?
feminity and masculinty
What is the definition of culture?
An indentification with a particular nation or ethnic group.
What is the definition of spiritual?
Having a sense of conection with God or nature.
What is an example of spiritual needs?
Church, youth group, music, dance, or art,
Why are there goals?
Individuals and groups develop goals to guide them to a specific situation.
What are the three names for goals?
Short-term, intermediate, or long-term.
What is the S.M.A.R.T Principle?
Specific, measurable, attainable, realistic, timely.
The SMART Principle - What is specific?
A goal needs to be specific. Specific goals can be set up with the help of the 5 W's. (Who, what, when, where, why)
The SMART Principle - What is measurable?
A goal needs to be measured in terms of success and failure. You must monitor your progress in achieving the specific goal. Ensure you stay on track and reach time targets.
The SMART Principle - What is attainable?
A goal needs to be attainable. Ie. Capable of being accomplshed. Breaking down a goal into steps can make specific goals more attainable. Goals are more likely to be accomplished when you ave the ability to reach them.
The SMART Principle - What is realistic?
A goal needs to be realistic. Setting goals that are extremely difficult to reach with create unnecessary frustration. You must be enthusiastic about the goal and physically and mentally capable of achieving it.
The SMART Principle - What is Timely?
A goal shouls be connected to a time frame. Setting time frames motivates you to reach the goal. Time frames need to be realistic to the specific goal
What is communication?
The method by which people share their ideas, information, opinions and feelings. Effective communication is essential in interpersonal relationships, decisions-maiing and management.
What are the 4 main components of communication?
The sender, The reciever, The messager, The medium - example, phone, email, conversations, etc.
What is verbal communication?
Verbal communication is the use of language (including words, letters and/or numbers) to communicate a message - for example, by using spoken language, written language or sign language. Verbal messages can be communicated in a variety of way, including: face-to-face conversation, public speech, radio, letter, movie, fax, website, email.
What is non-verbal communication?
It is the use of emotion, facial expressions, gestures and other body languages to communicate a message - for example, by frowning, smiling or crossing the arms. Non-verbal messages can be communicated in a variety of ways : Eye contact, tone of voice, facial, posture, gestures, attitude, body posture.
Define the term goal.
Something that a person or group set to achieve. Things such as, homework, keep room clean, win the next football game, etc.
What is community goals?
Community goals are usually created as a result of the ideas and desires of indivuals and groups in the community.
What is global goals?
Global goals are goals set by organisations across the globe that are intended to benefit hman kind.
What is a short-term goal?
Attending class, listening in class, completing class work
What is an intermediate goal?
Studying, completing assignments, sitting exams
What is a long term goals?
Finishing HSC , get a good atar
What is an individual goal?
Individual/personal goals set by an individual, such as building their own home. Thse can affect group goals or be influenced by global or community goals.
What is a group goal?
group goals are set by a group of two or more people. such as a couple wanting to move their family into a bigger house.
What are the four names of goals?
Individuals goals, group goals, community goals, global goals.
what is effective commnication?
Sending a clear and positive message, having the ability to express thoughts and feelings, showing a genuine interest in others, being assertive, showing the other person you are listening using verbal and non-verbal cues.
whenn may ineffective communication may occur?
A sender, express the message in a hurry, uses an appropiate medium to trasnit the information, is unclear about the message he or she wishes to communicate, does not listen to feedback, withholds information that could help clarify the situation
What is a barrier to communication?
Unclear or incomplete messagers, changing the subject, daydreaming and not attending to the message, lack of time and being in a hurry.
How to manage barriers to communication?
Provide feedback, consider the words used, use repetition, use empathy, timing, being positive rather than negative, select the best location, check written communication for spelling errors.
What does Self-disclosure mean?
The conscious and unconscious act of revealing inner feelings to others. This may include sharing thoughts, feelings, goals, failures, dreeams, likes and dislikes.
What does trust mean?
Having the belief and confidence in the honesty and reliability of others. It is very important in relationships.
What does Bonding mean?
The process of developing strong emtional attachments with significant people in ones life.
What is the first step/stages of decision making process?
Analyse the problem: Step 1: Identify all the components of the problem or issue (What, why, when)
What is the second step/stage of the decision making process?
Investigate alternatives: Step 2: Look into all these possible choices or actions that can be made to deal with the issues and consider their consequences. There are usually more than 2 possible alternatives availale.
What is the third step/stage of the decision making process?
Choose an alternative: Step 3: Select the most suitable choice or action and implement it. "WHat should I do?"
What is the fourth step/stage of the decision making process?
Evaluate the outcomes, step 4: Look at the positives and negatives of the decision and how it could be improved.
What is a complex problem?
Complex problems are generally those that require a significant amount of time and effort to solve.
what is a simple problem?
Simple problems are those that require a smal amount of time and effort to solve.
What are styles of decision making?
Impulsive, Intuitive, hesitant, confident, rational
What is a positive and negative of impulsive decision making ?
Act ons impulse(removes themselves from danger quickly) and rushes into making decisions.
what is a positive and negative for intuitive for decision making?
Can make quick decsions when required but can sometimes dwell on or rush into making a decision.
what is a positive and negative for hesitant for decision making?
Observs and benefits from the outcomes and decsions made by others, but avoids actually making a decision.
what is a positive and negatice of confident decision making ?
Weighs up the pros and cons of each option butcan sometimes dismiss others advise.
What is a positive and negative of rational decision making/
Considers all options before making a decison, but can take long time to make a decision.
What are factors influencing decsions making?
Access and resources, complexity of the problem, past experiences and personal values, attitudes to change, sociocultural factors.
Why does access and resources influence desision making?
The resources available to an individual will influence the manner in which they approach deciosn making
Why does past experiences and personal values influence desicion making?
Experiences can be positives or negatives. You may value your education and chose to stay at home to do an assignment over going to a party with friends.
Why does 'attitudes to change' influence decision making?
Leaving home - more independence and freedom, less parental support. consider advantagers and disadveranteges.
Why does sociocultural factors influence decision making?
A person background can influence their decision making. Gender, SES, Education. Eg. In some countries men have all the power as a result women may feel that ehy are in no position to make a decision.
what are communication styles?
assertive, aggressive, passive.
What is aggressive communication
Aggressive communication ocurs when a person feelings are expressed in an intimidating manner, sometimes denying the listeer an opportunity to participate in the discussion.
What is assertive communication?
Assertive communication occurs when individuals express their feelings in an acceptable, non aggressive, positive manner, and state their rights, opinions, knowlege, requests or desires without hurting others.
what is passive communicaiton?
passive communication occurs when individuals fail to express their feelings, needs and ideas.
In management models - what is the first model?
Planning, Organising, Implementing, Evaluating (POLE)
POLE - What is planning?
Involves formulating a scheme to achieve goals. It involves identifying needs, setting and clarifying needs, priorities, values, determining available resources and establishing standards to measure goal achievement.
POLE - what is organising?
involves deciding what needs to be done to achieve goals, aswell as how and where this is to be done.
POLE - What is implementing?
Involvees putting the plan into action, according to the organisation completed.
POLE - What is evaulating?
Involves determing how well the process worked. it involves considering whether the goals were achieved
What is model 2 of management model?
P-D-C-A (Plan - do - check - act)
What is PDCA?
It's a simple, yet effective management process that is represented as a contiues feeback loop to allow for the identification and modificantion of the parts of the process that need improvements.
What is model 3 in management model?
Total quality managment (TQM)
what is TQM?
a group or business requires quality in all parts of its operation, where by things are done correcting the first time around, wand waste is elimatied from the operation.
What is POIE?
Planning- organising - implementing - evualating
what is pdca?
plan - do - check - out
what is TQM?
Total quality management.
What are the other two types of management models outline in the textbook?
PDCA. TQM.
Why would one individual or group need to use a management process?
TQM - For business and organisations provide quaity services.
What are some contexts in which an individual mght need to apply managment skills?
at school, at work, an employee, withiin peers
What are 9 factors which influence wellbeing?
PISCES. Political, economic, spiritual, needs, wants, socioemtional, cultural, intellectual, physical, family and friends.
What is maslows hierachy?
It's a theory of how to classify needs. most important need is physciological, next is safety, next is love/belonging, next is esteem, then self actualisation.
What is our main need of maslows hierarchy?
Physiological