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144 Cards in this Set

  • Front
  • Back
(9)_______ expectations or judgement of ourselves that we bring about through our own actions
Self-fulfilling prophesies
(9)_______ are specific people who are especially significant to us and who shape how we see ourselves
Particular others
(9)The process of seeing ourselves through the eyes of others, is called______
reflected appraisal
(9)The ________ is the collection of rules roles and attitudes endorsed by the overall society and social communities to which we belong
Generalized other
(9) _______ is communication that explicitly tells us who we are, by labeling us and our behaviors.
Direct definition
(9) _______ are rules for living and identity
Life scripts
(9) Parents communicate who we are through their ________ patterns of parenting that teach us how to view ourselves and personal relationships
Attachment styles
(9) _________ Develops when a childs primary caregiver responds in a consistently attentive and loving way to a child.
A secure attachment style
(9)A _______ is cultivated when the caregiver communicates a negative rejecting or even abusive ways to a child
Fearful Attachment style
(9)A _______ is also promoted by caregivers who are uninterested in rejecting of or abusive towards children
Dismissive attachment style
(9) ________ Is fostered by inconsistent treatment from the caregiver.
Anxious/ambivalent attachment style
(9)_________ Our rating of ourselves relative to others with respect to our talents abilities qualities and so forth!
Social comparison
(9) ________ is the revelation of personal information about ourselves that others are unlikely to learn on their own.
Self-Disclosure
(9)________ Asserts that people find uncertainty uncomfortable and are motivated to use communication to reduce uncertainty.
Uncertainty reduction theory
(9)Communication with society, 5 parts
- Race
- Gender
- Sexual Orientation GLBTQIA
- Socioeconomic level
- Ethnic Identity
(9) Guidelines for communicating with ourselves... 3
-Social perspectives
-Commit to personal growth
-Create a supportive context for change your seek
(9) ________ Involves telling ourselves we are no good we can't do something, Theres no point in trying to change and so forth
Self Sabotage
(9) ________ Are people who communicate positively about us, and who reflect positive appraisals of our self worth
Uppers
(9) ________ Are people who communicate negatively about us and our worth
Downers
(9) ________ Are extreme downers. They attack our self concepts.
Vultures
(10) A ______ is a voluntary commitment between irreplaceable individuals who are influenced by rules relationships dialectics and surrounding contacts
Personal relationship
(10) 5 Features of personal relationships
-Uniqueness
-Commitment
-Relationship rules
-Affected by contexts
-Relationship dialectics
(10) A _______ is one in which participants interact according to general social rules rather than unique individual identities
Social Relationship
(10) A _______ an intense feeling based on the rewards of involvement with another person
Passion
(10) ________ Is the decision to remain with the relationship
Commitment
(10) _______ is what we put onto a relationship that we could not retrieve if the relationship were to end.
Investment
(10) All relationships have _______ that guide how partners communicate and interpret each others communications
Rules
(10) _______ are opposing and continuous tensions that are normal in all close relationships
Relationship Dialectics
(10) the _______ dialectic involves the desires to be separate on the one hand, and to be connected on the other, the opposition of which creates tension
The autonomy/Connection
(10) The dialectic of _______ is the opposition of the desire for familiar routines and the desire for novelty
Novelty/Predictability
(10) The third dialectic; ________ involves the desire for privacy.
Openness/closedness
(10) _______ Negotiates a balance between the opposing dialectical forces
Neutralization
(10) _______ addresses one need in a dialectic and ignores the other
Seperation
(10) ________ is when partners assign each pole to certain spheres, issues, activities, or times.
Segmentation
(10) ______ is a complex strategy that redefines apparently contradictory needs as not really in opposition
Reframing
(10) A ________ moves a relationship toward or away from intimacy.
Turning Point
(10) What is the evolutionary course of personal relationships?
Friendships
Romantic Relationships
(10) The ________ predicts that people will seek relationships with others who closely match their own values, attitudes, social backgrounds and physical attractiveness.
Matching Hypothesis
(10) 6 Styles of Loving...
-Eros
-Storge
-Ludus
-Mania
-Agape
-Pragma
(10) ______ is a style of loving that is passionate, intense, and fast moving.
Eros
(10) _______is a comfortable, "best friends" kind of love that grows gradually to create a stale, even-keeled companionship.
Storge
(10)________ is a playful, sometimes manipulative style of loving.
Ludus
(10)__________is an unsettling style of loving marked by emotional extremes.
Mania
(10)________is a selfless kind of love in which a beloved's happiness is more important than ones's own.
Agape
(10)_______is a pragmatic and goal-oriented style of loving.
Pragma
(10) The nucleus of an established intimate relationship is its _______________, which is the private world of rules, understandings, meanings, and patterns of interacting that partners create for their relationship.
relationship culture
(10)___________ launch relational deterioration. During which both partners individually think about and sometimes brood about problems in the relationship and dissatisfactions with the other partner.
Intrapsychic processes
(10)___________ first may involve the breakdown of established patterns, understandings, and rules that have been part of the relationship.
Dyadic processes
(10) ___________ center on telling others about problems in the relationship and seeking comfort and assistance in dealing with a possible or probable breakup.
social support processes
(10) _____________ includes when partners decide, either separately or in collaboration, how to explain their problems to friends, co-workers, children, in-laws and social acquaintances.
Grave dressing processes
(10)_________ involves each ex-partner's moving ahead to a future without the other.
Resurrection processes
(10) 4 Guidelines for Communicating in Personal Relationships
-Adapt Communication to Manage Distance
-Ensure Equity in Family Relationships
-Avoid Intimate partner violence
-Insist of Safer Sex
(11)A ______ is a special kind of group characterized by different, complementary resources of members and by a strong sense of collective identity.
Team!!!!!
(11) A _______ has three or more people who interact over time, depend on one another, and follow shared rules of conduct to reach a common goal.
Group.
(11) 6 Types of Groups and Teams
-Project Teams
-Focus Groups
-Brainstorming Groups
-Advisory Groups
-Quality Improvement Teams
-Decision-making Groups
(11)____________ include three or more people who have distinct skills or knowledge and who work together to improve quality in an organization.
Quality improvement teams
(11) 5 Features of Groups
-Cohesion
-Group Size
-Power Structure
-Social Climbing
-Group Norms
(11) 3 Limitations of Groups
-Group think
-Time Demands
-Conforming Pressure
(11) 3 Strengths of Groups
-Greater Resources
-Heightened Creativity
-Enhanced Commitment Support
(11)__________is a special kind of collaborative vitality that enhances the efforts, talents, and strengths of individual members
Synergy
(11)_________ is the degree of closeness among members and the sense of group spirit.
Cohesion
(11)__________ is when members cease to think critically and independently.
Groupthink
(11)_______ is the ability to influence others in the achievement of goals
Power
(11)_________ is the ability to help or harm others
Power Over
(11)________is the ability to empower others to reach their goals.
Power to
(11)____________is the attempt to increase personal status in a group by winning the approval of high-status members.
Social Climbing
(11)____________are guidelines that regulate how members act as well as how they interact with each other.
Norms
(11)Problem Solving Plan.... 7 steps
1. Define the problem
2. analyze information
3. generate criteria to assess solutions
4. Identify possible solutions
5. Pick the best solution
6. Implement to solution
7. Monitor effectiveness
(11)Five Bases of Power
-Reward Power
-Coercive Power
-Legitimate Power
-Expert Power
-Referent Power
(11) Guidelines for Groups 7
1) Participate constructively
2) Task and Procedural Comm.
3) Climate Comm.
4) Egocentric Comm.
5) Provide Leadership
6) Manage Conflict
-disruptive conflict
-constructive conflict
7) Choose Good Groups
(11) ___________provides ideas and information, clarifies members' understanding, and critically evaluates ideas.
Task Communication
(11) ___________ establishes agendas, coordinate members' comments and record group progress.
Procedural Communication
(11) _______________focuses on creating and maintaining a constructive climate that encourages members to contribute freely and evaluate ideas critically.
Climate Communication
(11) ______________ or dysfunctional communication, is used to block others o to call attention to oneself. Is self-centered instead of group centered.
Egocentric Communication
(11) ____________ exists when one or more members establish and maintain a good working climate, organize group processes and ensure that discussion is substantive.
Leadership
(11) ____________ is marked by communication that is competitive as members vie with each other to wield influence and get their way
Disruptive Conflict
(11)______________ occurs when members understand that disagreements are natural and can help them achieve their shared goals.
Constructive Conflict
(12) 3 Features of Organizational Communication
-Structure
-Comm. Networks
-Links to External Environments
(12)_____________ are formal and informal links between members of organizations.
Communication Networks
(12)______________ consists of ways of thinking, acting, and understanding work that are shared by members of an organization and that reflect an organization's identity.
Organizational culture
(12) 2 Types of Organizational Vocab. and Language are....
-Hierarchical Language
-Masculine Language
(12) 3 Types of Organizational Stories are....
-Corporate Stories
-Personal Stories
-Collegial Stories
(12)___________are dramatic, planned sets of activities that bring together aspects of cultural ideology in a single event.
Rites
(12)___________are forms of communication that occur regularly and that members of an organization perceive as familiar and routine parts of organizational ideology into a single event.
Rituals
(12)___________organize relationships and interaction between members of an organization.
Structures
(12)___________are responsibilities and behaviors expected of people because of their specific positions in an organization.
Roles
(12)_____________ is recurring hostile behaviors used by people with greater power against people with lesser power.
Workplace bullying
(12)__________are patterned ways of interacting.
Rules
(12)__________are formal statements of practices that reflect and uphold the overall culture of an organization.
Policies
(12) 4 Types of Structures in an organization are....
1) Roles
2) Rules
3) Policies
4) Comm. Networks
(12) 3 Guidelines for Communicating in Organizations
1) Adapt to Diverse needs, Situations and People
2) Expect to move in and out of teams
3) Manage Personal Relationships on the Job
(13) 3 Purposes of Public Speeches are....
1) Speaking to Entertain
2) Speaking to Inform
3) Speaking to Persuade
(13) In a _______________ the primary objective is to engage, interest, amuse, or please listeners.
Speech to Entertain
(13) A ________________ has the primary goal of increasing listeners' understanding, awareness, or knowledge of some topic.
Speech to Inform
(13) A ____________ aims to change listeners' attitudes, beliefs, or behaviors or to motivate them to take some action.
Speech to Persuade
(13) _____________ exists when listeners believe in a speaker and trust what the speaker says.
Credibility
(13) ____________ is the expertise, dynamism, and character that listeners attribute to them before they begin to speak.
Initial Credibility
(13) ____________ is a result of how speakers communicate during presentations.
Derived credibility
(13) _____________ is a cumulative combination of initial and derived credibility.
Terminal Credibility
(13) Planning Public Speeches includes these 4 steps....
1) Focus on the audience
2) Select a topic
3) Define Specific Speaking purpose
4) Develop the Thesis
(13) ____________ is exactly what you hope to accomplish.
Specific Purpose
(13)_____________ is the main idea of the entire speech, guides an effective speech
Thesis Statement
(13) Introduction... 4
-Get attention
-Motivate listeners
-Introduce main Idea, keypoints
-Enhance credibility
(13) The Body.... 2
-Organize Consistently
-Thesis and claim evidence
(13) The Conclusion..... 2
-Summary
-Memorable Idea
(13)_____________ are words, phrases, and sentences that connect ideas in a speech.
Transitions
(13) _____________is material used to support claims, such as those made in a public speech.
Evidence
(13)___________ provide concrete descriptions of situations, individuals, problems, or other phenomena.
Examples
(13)__________ compare two ideas, processes, people, situations, or other phenomena
Comparisons
(13)___________summarize quantitative information.
Statistics
(13) ___________ restate or paraphrase the words of others, giving appropriate credit to the sources of the words.
Quotations
(13)____________ reinforce verbal communication and provide visual information and appeals.
Visual Aids
(13)____________is when people who are well known in one area are quoted in an area outside their expertise.
Halo Effect
(13) _____________acknowledges a source of evidence and sometimes explains the source's qualifications.
Oral Footnote
(13)___________should generally be personal.
Oral Styles
(13) _____________ involves little or no preparation.
Impromptu Delivery
(13)_____________ involves substantial preparation and practice, but it stops short of memorizing the exact words of a speech and relies on notes.
Extemporaneous Delivery
(13) __________ involves presenting a speech from a complete, written manuscript.
Manuscript Delivery
(13)______________ is when a speaker commits an entire speech to memory and presents it without relying on a written text or notes.
Memorized Delivery
(13)___________focuses on reducing the tension that surrounds the feared event by relaxing and thereby reducing the physiological features of anxiety
Systematic Desensitization
(13)______________is a process of revising how people think about speaking situation.
Cognitive Restructuring
(13)_____________ aims to reduce speaking anxiety by guiding apprehensive speakers through imagined positive speaking experiences.
Positive Visualization
(13)___________assumes that lack of speaking skills causes us to be apprehensive.
Skills Training
(13)Guidelines for Public Speaking.... 3
1) Understand and Manage Speaking Anxiety
2) Adapt speeches to Audiences
3) Listen Critically
(14)___________is a major source of information, ideas of self identities, impressions of people ,events, issues, cultural life and entertainment.
Mass Communication
(14)___________ is when oral tradition reigned.
Tribal Epoch
(14)___________ was ushered in by the invention of the phonetic alphabet and writing and reading flourished.
Literate Epoch
(14) _________________ began when Gutenberg invented the printing press and literacy ascended in human history.
Print Epoch
(14)________________revived oral tradition and made hearing and touch preeminent.
Electronic Epoch
(14) A ____________ is created by instant communication that links people all over the world and a modern worldwide community that resembles the tribal village is formed.
Global Village
(14)__________________ describes that media are powerful forces that are injected directly into vulnerable, passive audiences.
Hypodermic needle model Theory
(14) According to ____________ we choose to attend to mass communication to gratify ourselves.
Uses and Gratification Theory
(14) _____________ refers to the media's ability to select and call to the public's attention ideas, events, and people and to offer frames, or ways of seeing, those phenomena it selects.
Agenda Setting Theory
(14)___________ describes the people and groups that decide which messages pass through the gates that control information flow to reach consumers.
Gatekeeper
(14)____________claims that television cultivates, or promotes, a worldview that is inaccurate but that viewers nonetheless may assume reflects real life.
Cultivation Theory
(14)___________ is the cumulative process by which television fosters beliefs about social reality.
Cultivation
(14)______________ is the stabilizing and homogenizing of views within a society.
Mainstreaming
(14)The second explanation for television's capacity to cultivate worldviews is __________, the extent to which media representations are congruent with personal experience.
Resonance
(14) 8 Mass Communication Theories are......
1) Hypodermic Needle Effect
2) Limited Effects
3) Third Person Effects
4) Balanced Effects
5) Uses and Gratifications Theory
6) Gatekeeper theory
7)Cultivation Theory
8) Agenda-setting Theory
(14)______________ focus on connections between mass communication popular culture, including history, politics, and economics.
Cultural Studies Theories
(14) Cultural Studies Theories Include these 3.......
1) Textual Analysis
2) Audience Studies
3) Political Economy Studies
(14)____________ is the practice of featuring products in media and ensuring that viewers recognize the product so that the products are associated with particular characters, story lines and so forth.
Product Placement
(14)_____________ incorporates a product or brand into actual story lines in books, television programs, and films.
Immersive Advertising
(14) 6 of MEDIA LITERACY
1) Realistically Assess Media's Influence
2) Become aware of patterns in Media
3)Actively Interrogate Media messages
4) Expose yourself to a range of Media
5) Focus on your motivations for engaging Media
6) Respond Critically/Actively