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89 Cards in this Set
- Front
- Back
A ________ is a collection of three or more people formed to solve a problem |
work group team |
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A(n) ___________ is a group that forms out of a shared hobby, concern, or activity. |
interest group |
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____________ is an example of a service group. |
The Salvation Army |
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An effective work group goal should be ____ |
specific |
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Generally speaking, when we consider group size, ____ |
we think of 3-20 people. |
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A ____ group is a group in which the members are very different from one another. |
heterogeneous group |
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Cohesiveness is more likely to develop in groups in which ____ |
members genuinely respect each other and work cooperatively to reach the group's goals. |
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Some groups formulate ____, prescribed behaviors designed to help the group meet its goals and conduct its conversations. |
group rules |
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A ____ family is one in which each family member provides input on a decision, but one person makes the final decision. |
Consensual |
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What is NOT a good way to improve virtual group communication? |
Only communicating via email/ threaded discussions. |
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____ are group members who help lead the group to achieve different leadership functions. |
informal emergent leaders |
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In his group, Kevin tends to share his thoughts, offer new perspectives, and develop innovative new ideas. Kevin is best described as ____. |
A giver |
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What are the main characteristics of group members who fill maintenance roles? |
They help the group develop and maintain cohesion, commitment, and positive working relationships. |
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Group members may become uncomfortable about sharing their ideas and opinions. The task members who usually prevent these problems are ____ |
Supporters |
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The person in a group who says, "We need to consider how this information affects the outcome, so can you explain it a little more?" is behaving as ____ |
Analyzer |
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Leslie is offended when Amy makes a very direct statement critiquing her opinion. Edward says to Leslie, "When Amy makes straight-forward critiques like that, she's just thinking out loud, and she doesn't mean it offensively. She comes from a family that used to debate a lot, and it's just her conversational style." Edward could be best described as ____. |
The Harmonizer |
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The person in a group who says, "Dianne, that was a really good point you made" is behaving as ____ |
The supporter |
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The person in a group who says, "Grant, you've made some excellent contributions. Let's see whether others have any reflections on what you've said" is behaving as ____ |
Gatekeeper |
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What should a group participant do before a meeting? |
Prepare an agenda, Decide who should attend the meeting, manage meeting logistics, and speak with each participant prior to the meeting. |
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Phil is a participant in a meeting. During the meeting, he believes an idea is not being fully explored, and he says, "I think we need to consider this point more. What about ..." and offers another perspective. Phil is ____. |
A Giver. |
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Exigence is ____ |
The reason the speech needs to given |
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The specific goal of a speech should ____ |
identify the desired response the speaker wants from the audience. |
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A general goal should ____ |
state the overall intent of the speech |
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As a speaker determines the specific goal of a speech, his or her prime concern should be ____ |
organized. |
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For a ten-minute informative speech, a specific goal on the topic of juvenile crime might be written as ____ |
I want my audience to learn about juvenile crime by showing the statistics of who is going the most, what crime is being committed the most, and where it is happening the most. |
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What would be appropriate wording of the specific goal for a speaker who wants to support the implementation of a tax cut? |
I want my audience to understand why our tax should be cut so they can write a letter to the state about putting the idea to action. |
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How can you use our personal knowledge about a subject in a speech? |
Share your credentials and talk about the experience or education you have on the topic. |
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If you have personal knowledge about a topic, you should share the experiences that qualify you to speak with authority on a subject, or your ____ |
Introduction |
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What should you do when using a quotation in your speech? |
State who said it. |
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Plagiarism is ____ |
the unethical act of representing a published author’s work as your own. |
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You will only want to start the body of the speech after you have first ____ |
Identify your general and specific speech goal and assembled a body of information on your topic |
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A one- or two-sentence speech summary that incorporates your goals and previews the main point is a ____ |
Thesis Statement |
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"Today I am going to speak about the importance of child-proofing your home. Whether you have a child, are close to someone who has a child, or simply value personal safety, I hope my speech will provide you with helpful information to make your home the safest place it can be." The second sentence in this quote is an example of |
An intro transitioning into a specific speech goal. |
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If each main point of a speech began with the words "Our clothes indicate," the wording would meet the test of |
Parallel Structure |
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If, for a speech on space exploration, you discussed the role of scientists, the role of government, and the role of the public, you would be using a basic speech pattern known as ____ |
Topical Order |
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A speech on how to build a deck for a backyard would likely follow a ____ |
Chronological Order |
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Usually, the difference between a five-minute speech and a 25-minute speech with the same speech goal is ____ |
the number of subpoints |
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Karla starts her speech by saying, "Many of you know that I work closely with the AIDS Alliance agency in our city. You may also know that I am passionate about healthcare reform. What you may not know is that, like 33 million other people, I am living with AIDS." Karla's statement is an example of ____ |
A Starting Statement |
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One goal of a conclusion is to ____ |
provide a sense of closure by driving home the importance of your speech goal in a memorable way. |
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A clincher that describes the behavior that you want your listeners to follow after they have heard your arguments is called a(n) ____ |
appeal to action |
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What are the benefits of presentation aids? |
It will clarify and dramatize your verbal message. Help the audience remember information. Appeals to learning style. Increase persuasive appeal. |
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Speakers who overpower their messages with computerized slide shows often do more harm than good, succumbing to ____ |
death by powerpoint |
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Sheng wants to show the chain of command within the organization she is discussing. She wants to include hierarchy, who communicates with whom, and relationships between roles. This could be demonstrated best by using ____ |
Organizational Chart |
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Showing the class the type of baseball used for little league teams is a type of visual aid known as ____ |
an Actual object |
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If you wanted to show the amount of money spent on defense in six different countries, which type of visual aid would probably be best? |
A bar graph |
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If you wanted to show the way a university budget was distributed, which type of visual aid would probably be best? |
A pie chart |
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When selecting visual aids for a presentation, it is best to ____ |
choose an aid that will illustrate the most important idea so that your audience will remember it. |
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Professional-looking and -sounding presentational aids greatly enhance ____ |
your credibility |
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To create effective presentational aids, you should be sure that _________ |
it doesnt have too many words, can easily be seen/heard, the layout is pleasing to the eye, the font is consistent. |
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Many novice speakers _______________ computer-mediated presentations and allow the visual to become the show and not simply an aid. |
Rely |
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Oral style refers to ____ |
The manner in which one conveys messages through the spoken word |
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Establishing relevance can be done ____ |
by highlighting its timeliness, proximity, and personal impact. |
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Aileen is giving a speech about homelessness. If she wanted to adapt her speech in terms of proximity she could ____ |
Show how many people suffer from homelessness that are in the area. |
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A speaker who changed his or her phrasing from "When an individual eventually gets enough money for a down payment on a house, he needs to ask himself some very serious questions" to "When you eventually get enough money for a down payment on a house, you need to ask yourself some very serious questions" has learned the value of ____ |
Personal Impact |
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Language used to reduce the psychological distance between a speaker and her audience is known as ____ |
Verbal Immediency |
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____ is combining contrasting ideas in the same sentence. |
Similes and Metaphors |
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____ is the use of words that sound like the things they stand for. |
Onomatopoeia |
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Asking rhetorical questions is one of the best ways to develop _______ |
Common ground. |
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Sensory language refers to _______________ |
Words that appeal to seeing, hearing, tasting, smelling, and feeling. |
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Verbal immediacy is used to reduce the psychological distance between: |
you and your audience |
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What are some reasons that speakers use gestures in public speaking? |
To describe or emphasize what im trying to say, refer to presentation aids, and clarify structure. |
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When preparing speaking notes, you should __________________________. |
Reduce speech outline to key phrases and words, add quotation card, indicate exactly where you plan to share presentational aid, incorporate delivery cues indicating where you want to use your voice and body to enhance intelligibility or expressiveness. |
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The surge of anxiety you experience as you first begin your is a part of the ____ |
Confrontation phrase |
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In what phase of public speaking does the anxiety level gradually decreases? |
Adaption Phrase |
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Visualization that helps reduce speech anxiety involves picturing ____ |
yourself giving a masterful speech |
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Systematic desensitization is designed to ____ |
reduce apprehension by gradually visualizing and then engaging in more frightening speaking events while remaining in a relaxed state. |
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Articulation refers to ____ |
Using the tongue, palate, teeth, jaw movement, and lips to shape vocalized sounds that combine to produce a word. |
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If Jamie says "cookin'" instead of "cooking," she is committing a(n) ____ |
pronunciation problem |
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Varying your pitch means ____ |
raising or lowering the way you speak to add effect. |
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A(n) ____ speech is one that is carefully planned in advance but the exact wording is not scripted. |
Extemporaneous speech |
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According to your textbook, when the speech topic is one with which the audience is already familiar, they are more likely to listen if ____ |
I have fresh insight about it. |
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According to our text book, for the creative process to work, you have to think productively. To think productively, it’s important to _________ |
Contemplate something from a variety of perspectives by rethinking the issue, making thoughts visible, produce a goal, and combine ideas, images, and thoughts. |
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In a process speech you should ____ |
use visuals so your audience can see the steps in the process. |
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____ is a researched informative speech that gives in-depth information. |
Expository speech |
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___ is a method of informing that recounts a story of an event, a person's life, or some other account |
Narration |
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In your informative speech on child development, you explain that by age three most other mammals are already independent and almost fully adults. Human babies, on the other hand, are still very much dependent on their mothers. This explanation is an example of a __________________ informative method. |
Comparison and Contrast. |
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The sentence "A trowel is an instrument used for moving and smoothing concrete" defines trowel by ___ |
describing what it does. |
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The derivation or history of a particular word is called its _______________________. |
Exposition |
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Pria says to Ling, "Matthew's speech was fun, really relevant to current events, and I can clearly remember his main points, but I didn't really learn anything new." Based on Pria's statement, what aspect of an effective informative speech did Matthew fail to fulfill? |
He did not give fresh insight to his audience. |
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____ is a persuasive strategy of appealing to emotions in order to convince others to support your position. |
Pathos |
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If your audience is very much opposed to your speech goal, you should ____ |
Seek incremental change |
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When your audience is neutral, as opposed to apathetic or uninformed, you should ____ |
Provide evidence and reasoning to illustrate why my position is superior to others |
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When your audience strongly agrees with your position, you should ____ |
make them act upon their belief |
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A decision to buy a car based on an analysis of cost, comparative features, and frequency of repair would be a decision based on ____ |
Logos |
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The ____ is the conclusion the speaker wants the audience to agree with, and the ____ is the evidence supporting it. |
Claim, Support |
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If you support the point that Colorado ski resort towns have been seeing an increase in wildlife habitat loss with the argument that "There have been increased reporting of bear and deer in the downtown area," you would be arguing ____________________ |
A straw man |
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If you noticed that your grades started going up after you started a protein shake regimen, and you suggested to a friend that you think protein shakes have made you smarter, you might be committing a fallacy of |
A hasty generalization |
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Which pattern of organization would likely be used to persuade audience members to buy a Ford rather than a Hyundai because of their lower costs and better options? |
Comparative Advantages |
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A persuasive speech that begins with an attention step, moves on to determining a need and how the proposition meets that need, and then gives a personal application, is following which pattern of organization? |
Problem-Solution |