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33 Cards in this Set

  • Front
  • Back
communication
A social process in which individuals employ symbols to establish and interpret meaning in their environment
Five key terms in our perspective are:
social, process, symbols, meaning, and environment
social:
The notion that people and interactions are part of the communication process
process:
Ongoing, dynamic, and unending occurrence
symbol:
Arbitrary label given to a phenomenon
concrete symbol:
Symbol representing an object
abstract symbol:
Symbol representing an idea or thought
meaning:
What people extract from a message
environment:
Situation or context in which communication occurs
The environment's elements:
Time, place, historical period, relationship, and a speaker’s and listener’s cultural backgrounds.
Palo Alto team:
A group of scholars who believed that a person “ cannot not communicate”
models:
Simplified repre-sentations of the communication process
Linear Model of Communication:
One- way view of communication that assumes a message is sent by a source to a receiver through a channel
source:
Originator of a message
Message:
Words, sounds, actions, or gestures in an interaction
Receiver:
Recipient of a message
Channel:
Pathway to communication
Noise:
Distortion in channel not intended by the source
Semantic Noise:
Linguistic influences on reception of message
Physical ( external) noise:
Bodily influences on reception of message
Psychological noise:
Cognitive influences on reception of message
Physiological noise:
Biological influences on reception of message
Interactional model of communication:
View of communication as the sharing of meaning with feedback that links source and receiver
Feedback:
Communication given to the source by the receiver to indicate understanding ( meaning)
Field of experience:
Overlap of sender’s and receiver’s culture, experiences, and heredity in communication
Transactional model of communication:
View of communi-cation as the simultaneous sending and receiving of messages
Ethics:
Perceived rightness or wrongness of an action or behavior
Models of communication:
The linear model, the interactional model, and the transactional model.
When the text states that conversations change from one era to another, this reflects which element of the communication process?
Process
According to communication researcher Frank Dance, which of the following represents the processual nature of communication?
Spiral
Which model of communication is based on research by Shannon and Weaver which suggests that information transmission is passed from one person to another?
Linear
A person's background, including his or her culture, life experiences, and heredity is called:
Field of experience
Listening to bigoted comments made by another person represents which of the following elements of the communication process?
Psychological noise