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38 Cards in this Set
- Front
- Back
Transactional Process
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The process by which individuals create and transmit messages that are simultaneously received and interpreted by group members who then create and transmit message in response to the sender.
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Symbolic reality
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the interpretation of physical reality. Language is the way we share meanings and interpretations
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Concepts
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shared meanings among communicators
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conception
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the private or personal understanding of a symbol
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denotative meaning
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the literal meaning of a word
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connotative meaning
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in contrast to denotative - is a words figurative or associated meaning
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kinesics
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the stufy of body movements
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cognitive style
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refers to thought patterns or the way we preocess information
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terminal values
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values that we try to live life by and the ones we pass on from generation to generation
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instrumental value
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values we try to live life by on a daily basis
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objectives
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measurable outcome therefore an objective is a measureable destination that represents the achievement of the groups goal
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pinpointing
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accurately identifying the problem
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teamwork
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cooperative behavior between group discussion members
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types of powers
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reward power - coercive power - ligitimate power - referent power - expert power - informational power - earned power - political power - social power
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efficiency
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the ability to do things right
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effectiveness
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the ability to do the right things
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status
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the prominence or position someone has within the group
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formal role
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a role that is assigned by the oganization or specifically chosen by the group leader
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informal role
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a role that emerges from interactions between group members and is not appointed
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task role
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any position in a group occupied bya member who performs behaviors that promote completion of tasks and activities
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role conflict
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a state of tension caused when an individuals behavioral expectations of that role conflict with the group expectations associated with that role or is contradictory to his or her role performances in other groups
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social loafing
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the tendency of individuals group members to reduce their work effort as groups increase in size
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3 leadership skills
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Diagnosing - adapting - communicating
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leadership
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defines what the future should look like - aligns people with that vision and inspires them to make it happen despite obstacles
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competencies of leadership
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active listening - rhetorically sensitivity 0 appropriate language
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leader credibility
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competence - character - composure - sociability - extroversion
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classic leadership styles
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authorization - laizzez faire - democratic leader
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4 bassic situational leadership styles
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telling - selling - participating - delegating
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psychographics
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the internal state of an individual
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charge
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the assignment given to a subordinate group by a higher authority
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subgoals
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goals that you set along the way that lead ultimately to the overall goal or charge
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action steps
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specific task assignments that members must achieve by a certain time and date
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hidden agenda
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any objectives of individual members subgroups of member or even the entire group that are unannounced -cover and different from the stated group purpose
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standard
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a degree of level of requirement excellence quality or attainment
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feedback
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indicates the quality and quantity of progress toward reaching a goal that is defined by standards
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tangibles
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those things which are on a groups formal agenda such as scheduling of meetings order of reports task asseignment new business old business and so forth
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A-type conflict
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also known as emotional conflict is person defensive and resentful
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C-type conflict
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also referred to as cognitive conflict is mainly depersonalized it centers on the process of argumentation regarding the merits of ideas plans and prjects and is independent of the identity of the people involved
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