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10 Cards in this Set

  • Front
  • Back
redundancy
high predictability--mother saying "i love you"
entropy
low predictability--chaos
phatic communication
we cannot not communicate
punctuation
start+process+stop=relationship
consistency theory
we communicate to save face, improve self, and hold relationships
social exchange theory
marxism--weighing out options to find whats best for you
mutualistic orientation
we define society and society defines us--trends--what to wear to school
conversational narcissism
monopolozing the conversation to prove effectiveness
individualist orientation
what one person does to others aiming proper or effective messages that target recievers--advertisement
general systems theory
changes by groups not just by one person--t-shirt example