Comm 102 Final Exam

Front 1

what is relational maintenance

Back 1

strategies by partners in relationships to keep a relationship in a specified state or condition

Front 2

what are the 7 relational maintenance strategies

Back 2

positivity, openness, assurances, social networks, task sharing, conflict management, advice giving

Front 3

what is positivity

Back 3

interaction in cheerful upbeat manner

Front 4

what is openness

Back 4

discussing nature of relationship

Front 5

what is social networking

Back 5

relying on common affiliations

Front 6

what is assurance

Back 6

making others feel good. reminding of importance

Front 7

what is task sharing

Back 7

performing responsibilities in relationship

Front 8

what is conflict management

Back 8

arguing constructively

Front 9

what is advice giving

Back 9

telling someone what you suggest

Front 10

what are 6 negative relational maintenance strategies

Back 10

jealousy, avoidance, spying, infidelity, destructive conflict, allowance of control

Front 11

what are relational maintenance outcomes

Back 11

increased relational commitment, increased satisfaction, decreased loneliness, positive assurance

Front 12

what are reasons for long distance relationships

Back 12

college, moving, military, graduate school

Front 13

what is a benefit to LDR

Back 13

time to yourself and your schedule

Front 14

what is a drawback to LDR

Back 14

Conflict becomes more difficult

Front 15

what are some predictors of success in LDR's

Back 15

money, agree upon rules, frequency and variety of communication, supportive family and friends

Front 16

what are the two main types of media

Back 16

cell phone and internet

Front 17

how does media affect relational progression

Back 17

background info is more available, self-disclosure, relationship status, and superficial comm

Front 18

how does media affect avoiding relationship talk

Back 18

avoid difficult or awkward conversations, avoid positive discussion

Front 19

what does a shy person seek in media

Back 19

usage of social media sites, positive attitude towards them, fewer FB friends

Front 20

what does a lonely person seek in media

Back 20

online time doesn't erase emotional loneliness, too much time online- missing real-life opportunities

Front 21

what are some electronic mistakes you don't want to make

Back 21

unintentional audience, once it's online it is there forever, professor-student interaction

Front 22

Define relational influence

Back 22

perceived ability to shape another's feelings, thoughts, or behaviors

Front 23

what are 3 relational influence principles

Back 23

principle or least interest, principle of most relational alternatives, principle of resource control

Front 24

what are 6 strategies for interactional dominance

Back 24

increase volume, interruptions, talk more, talk fast with few pauses, issue instructions, contradictions or verbal disagreements

Front 25

what is assertive comm

Back 25

communicating your own rights, thoughts, opinions, desires, etc. directly; while at the same time respecting the rights, thoughts, opinions, desires, etc. of the other

Front 26

what is aggressive comm

Back 26

communicate thoughts/ feelings, but hurt the other person in process

Front 27

what is non-assertive comm

Back 27

too concerned with others feelings so we don't consider our own feelings and become overly compliant

Front 28

what is the ERA model

Back 28

Empathy, Rationale, Action

Front 29

what are the five types of power

Back 29

reward, coercive, legitimate, expert, referrent

Front 30

what is reward power

Back 30

power to give rewards in a relationship

Front 31

what is coercive power

Back 31

power to punish or take away rewards

Front 32

what is legitimate power

Back 32

power based off title or rank

Front 33

what is expert power

Back 33

power granted to you from experience or knowledge

Front 34

what is referent power

Back 34

power granted to you because people like you

Front 35

what is interpersonal conflict

Back 35

when the attitudes and behaviors of one person interfere with or create obstacles for another

Front 36

what are the four sources of interpersonal conflict

Back 36

differing goals, different ways of achieving goals, differing interpersonal needs, differing expectations of behavior

Front 37

what is differing goals

Back 37

people differ on importance of goals

Front 38

what is different ways of achieving goals

Back 38

people differ on way to achieve common goal

Front 39

what is differing interpersonal needs

Back 39

different inclusion, affection, and control needs

Front 40

what is differing expectations of behavior

Back 40

we all have expectations and are often unaware of them until they are violated

Front 41

what are some attitudes towards conflict

Back 41

management vs. resolution, win-lose orientation, fear of fighting, the work is worth it

Front 42

what are two ineffective conflict styles

Back 42

avoiders and erupters

Front 43

what is an avoider

Back 43

people who hate arguing and will avoid conflict at all costs

Front 44

what are erupters

Back 44

people who lose their temper and become emotional when angry

Front 45

what are unfair fighting tactics

Back 45

over-mirroring, reversing the attack, name-calling, belt-lining, trivial-tyrannizing

Front 46

what are rules for fair fighting

Back 46

both parties agree and follow rules, set a time for the fight, make sure time fits both parties, consider one issue at a time

Front 47

what are four dissatisfactions that lead to termination

Back 47

dissatisfaction with partner, dissatisfaction with relationship, dissatisfaction with others who form relationship, inability to deal with strain imposed by circumstances

Front 48

what are six reasons for relational termination

Back 48

skill level of partner, boredom, major expectation violated, difficulty of maintenance, conflict gets out of control, better alternatives available

Front 49

what is relationship imbalance

Back 49

one person wants to terminate and the other doesn't

Front 50

what are 5 strategies for breaking up

Back 50

positive tone, negative identity management, justification, behavioral de-escalation,de-escalation

Front 51

what are three ways we distance ourselves from each other

Back 51

physically, emotionally, comm patterns

Front 52

what is comm patterns

Back 52

comm changes as we begin to distance ourslef

Front 53

what are unproductive comm patterns

Back 53

hoping to get the other person back, emotional upheaval, alone and lonely, rumination

Front 54

what are 6 ways for improving comm after termination

Back 54

keep busy, think of the future, bolster your self-esteem, focus outward rather than inward, get help if needed, remember time does heal