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54 Cards in this Set

  • Front
  • Back
3 assumptions of Face Negotiation Theory
1. Self-identity is important in interpersonal interaction, with individuals negotiating their identities differently across cultures.
2. The management of conflict is mediated by face and culture.
3. Certain acts threaten one's projected self-image (face).
3 aspects of "facework"
1. Tact facework - extent to which a person respects another's autonomy
2. Solidartity facework - accepting another as a member of an in-group
3. Approbation facework - focusing less on the negative aspects and more on the positive aspects of another
5 aspects of managing conflict across culture
1. Avoiding - staying away from disagreements
2. Obliging - satisfying the needs of others
3. Compromising - using give-and-take to achieve a middle-road resolution
4. Dominating - using influence or authority to make decisions
5. Integrating - collaborating with others to find solutions
Face
Face Negotiation Theory

A metaphor for the public image people display
Face concern
Face Negotiation Theory

Interest in maintaining one's face or the face of others
Face need
Face Negotiation Theory

Desire to be associated or disassociated with others
Positive face
Face Negotiation Theory

Desire to be liked and admired by others
Negative face
Face Negotiation Theory

Desire to be autonomous and free from others
Facework
Face Negotiation Theory

Actions used to deal with face needs/wants of self and others
Tact Facework
Face Negotiation Theory

Extent to which a person respects another's autonomy
Solidarity Facework
Face Negotiation Theory

Accepting another as a member of an in-group
Approbation Facework
Face Negotiation Theory

Focusing less on the negative aspects and more on the positive aspects of another
Self-identity
Face Negotiation Theory

Personal attributes of another (an individual)
Face-maintenance Framework
Face Negotiation Theory

Face-saving and Face Restoration
Face-saving
Face Negotiation Theory

Efforts to avoid embarassment or vulnerability
Face Restoration
Face Negotiation Theory

Strategy used to preserve autonomy and avoid loss of face. (Occurs after the loss of face has happened. Efforts to restore face in response to the events.)
Individualistic Culture
Face Negotiation Theory

A cultural value that places emphasis on the individual over the group
Collectivistic Culture
Face Negotiation Theory

A cultural value that places emphasis on the group over the individual
Avoiding
Face Negotiation Theory

Staying away from disagreements
Obliging
Face Negotiation Theory

Satisfying the needs of others
Compromising
Face Negotiation Theory

Using give-and-take to achieve a middle-road resolution
Dominating
Face Negotiation Theory

Using influence or authority to make decisions
Integrating
Face Negotiation Theory

Collaborating with other to find solutions
4 assumptions of Communication Accomodation Theory
1. Speech and behavioral similarities and dissimilarities exist in all conversations
2. The manner in which we perceive the speech and behaviors of another will determine how we evaluate a conversation
3. Language and behaviors impart information about social status and group belonging
4. Accomodation varies in its degree of appropriateness, and norms guide the accomodation process
3 ways to adapt when in conversation
1. Convergence - Strategy used to adapt to another's behavior
2. Divergence - Strategy used to accentuate the verbal and nonverbal differences between communicators
3. Overaccomodation - Attempt to overdo efforts in regulating, modifying, or responding to others
Social Identity Theory
Communication Accomodation Theory

A theory that proposes a person's identity is shaped by both personal and social characteristics
In-groups
Communication Accomodation Theory

Groups in which a person feels he or she belongs
Out-groups
Communication Accomodation Theory

Groups in which a person feels he or she does not belong
Perception
Communication Accomodation Theory

Process of attending to and interpreting a message
Evaluation
Communication Accomodation Theory

Process of judging a conversation
Norms
Communication Accomodation Theory

Expectations of behavior in conversations
Convergence
Communication Accomodation Theory

Strategy used to adapt to another's behavior
3 assumptions of Muted Group Theory
1. Women perceive the world differently than men because of women's and men's different experiences and activities rooted in the division of labor.
2. Because of their political dominance, men's system of perception is dominant, impeding the free expression of women's alternative models of the world.
3. In order to participate in society, women must transform their own models in terms of the received male system of expression.
Dominant Group
Muted Group Theory

The group that holds the power in a given culture.
Sex
Muted Group Theory

Biological category divided into male and female
Gender
Muted Group Theory

Social category consisting of the learned behaviors that constitute masculinity and femininity for a given culture.
Gender Polarization
Muted Group Theory

Viewing men and women as polar opposites
Second Shift
Muted Group Theory

The phenomenon of working women putting in eight hours on the job and another day's work at home.
Male dominance
Muted Group Theory

Men are the dominant group, and their experiences are given preference over women's. (Men are in charge of naming and labeling social life, and women's experiences are often unnamed as a result.)
Ridicule
Muted Group Theory

A process of silencing - trivializing women's speech. (ex. gossiping, b*tching, gabbing.)
Ritual
Muted Group Theory

A process of silencing - Many social rituals have the effect of silencing women or advocating that women are subordinate to men. (ex. weddings)
Harassment
Muted Group Theory

A process of silencing - Street harrassment which does not give women free access to public streets. (ex. cat-calling on the street sometimes couched as compliments, or workplace sexual harrassment)
5 assumptions of Standpoint Theory
1. Material life (or class position) structures and limits understandings of social relations.
2. When material life is structured in two opposing ways for two different groups, the understanding of each will be an inversion of the other. When there is a dominant and a subordinate group, the understanding of the dominant group will be both partial and harmful.
3. The vision of the ruling group structures the material relations in which all groups are forced to participate.
4. The vision available to an oppressed group represents struggle and an achievement.
5. The potential understanding of the oppressed (the standpoint) makes visable the inhumanity of the existing relations among groups and moves us toward a better and more just world.
Harstock's Marxist view of Standpoint Theory
1. All knowledge is a product of social activity.
2. Cultural conditions create different lived experiences for men versus women.
3. It is worthwhile to understand these distinctions.
4. We only know women's experiences through women's interpretations of those experiences.
2 critiques of Standpoint Theory
1. Essentialism - The belief that all women are essentially the same, all men are essentially the same, and the two differ from each other.
2. Dualisms - Organizing things around pairs of opposites.
Feminism
Standpoint Theory

Focusing on women's social position and desiring to end oppression based on gender.
Standpoint
Standpoint Theory

An achieved position based on a social location that lends an interpretive aspect to a person's life.
Partial
Standpoint Theory

A recognition that no one has a complete view of the social hierarchy.
Outsider Within
Standpoint Theory

A person in a normally marginalized social position who has gained access to a more priviledged location.
Accuracy
Standpoint Theory

The ability to see more than what's available to one's own specific social location.
Situated Knowledge
Standpoint Theory

What anyone knows is grounded in context and circumstance.
Sexual Division of Labor
Standpoint Theory

Allocation of work on the basis of sex.
Essentialism
Standpoint Theory

The belief that all women are essentially the same, all men are essentially the same, and the two differ from each other.
Dualisms
Standpoint Theory

Organizing things around pairs of opposites.