Com230 Final

Front 1

Rule

Back 1

Statement for how members of a small group may, should, or must behave.

Front 2

Norm

Back 2

Unstated informal rule, enforced by peer pressure, governs the behaviors of a small group.

Front 3

Leadership

Back 3

Influence exerted through communication that helps achieve group goals.

Front 4

Distributive Leadership

Back 4

Leadership is the responsibility of the group as a whole, not just the designated leader, assumes that all group members can and should contribute to the group.

Front 5

Transformational Leadership

Back 5

Changes and transformations of individuals, and frequently incorporates charismatic and visionary leadership.

Front 6

Traits Approach

Back 6

Leaders have certain traits that distinguish them.

Front 7

Styles Approach

Back 7

Studies the interrelationship between leader style and member behavior.

Front 8

Functions Approach

Back 8

Study of the functions performed by leaders, the theory that leadership is defined by the functions a group needs and can be supplied by any member.

Front 9

Contingency Approach

Back 9

Study of leadership that assumes that the appropriate leadership style in a given situation depends on factors such as, members' skill and knowledge, time, type of task.

Front 10

Laissez-Faire Leaders

Back 10

Do-nothing leaders who provide minimal services to the group.

Front 11

Autocratic Leaders

Back 11

Try to dominate and control the group.

Front 12

Legitimate Power

Back 12

Stems from a title or role acknowledged by the followers.

Front 13

Referent Power

Back 13

Based on attraction of identification with another person.

Front 14

Expert Power

Back 14

Comes from others believing a member knows or can accomplish.

Front 15

Decision Making

Back 15

Choosing from a set of alternatives.

Front 16

Ad Hominem Attack

Back 16

Attack on a person rather than his/her argument, name-calling, distracting to the group.

Front 17

Criteria

Back 17

Standards for judging other alternatives, may be absolute, or relative.

Front 18

Assembly Effect

Back 18

Decision of the group is collectively superior adding together the wisdom, knowledge, experience, and skills of the members.

Front 19

Groupthink

Back 19

Some members coming up with the same idea and others going along with it because its what the group thinks.

Front 20

Areas of Freedom

Back 20

Scope of authority and responsibility of a group, including limits on the groups authority.

Front 21

Conflict Style: Competing

Back 21

Me not We, aggressive, controlling, High task low social.

Front 22

Conflict Style: Collaborating

Back 22

Problem solving, win/win situation, cooperative, high task high social.

Front 23

Conflict Style: Accommodating

Back 23

Obliging, passive, high social low task, plays down disagreements.

Front 24

Conflict Style: Avoiding

Back 24

Lose/lose, low task low social, denial, passive aggressive, no concern for self or others.

Front 25

Conflict Style: Compromising

Back 25

Part win/part lose, moderate task moderate social, temporary fix.

Front 26

Deviate

Back 26

Group member who differs in some important way, degree of participation, values, opinions, helps group examine alternatives.

Front 27

Task Conflict

Back 27

Results from disagreement over ideas, information, reasoning, evidence.

Front 28

Panel Discussion

Back 28

Group that interacts an in impromptu manner for the benefit of the listening audience.

Front 29

Moderator

Back 29

Person who controls flow of communication during public presentation.

Front 30

Two Dimensions of a Message

Back 30

Content message(verbal, speech, messages) and Relational message (nonverbal).

Front 31

When are groups best at making decisions?

Back 31

When several alternatives/solutions are possible.

Front 32

Social Style: Driver

Back 32

Takes charge, JUST DO IT, wants to what when and where.

Front 33

Social Style: Expressive

Back 33

Lets all do it, wants to know who else, likes energy and optimism.

Front 34

Social Style: Analytical

Back 34

Do it right or don't at all, likes to plan, wants to know how to do things.

Front 35

Social Style: Amiable

Back 35

Likes co-operation and loyalty, wants to know why and who, we're great!

Front 36

Deep Dive Process

Back 36

Creation of Hot Teams

Brainstorming

Rapid Prototyping

Observing and Listening

Thinking of Products

Front 37

Group Polarization

Back 37

Group interaction seems to intensify viewpoints of individual group members and moves them.

Front 38

Advantages of Video/Text Conferences

Back 38

Quick and easy to set-up and use, effective for sharing information.

Front 39

Disadvantages of Video/Text Conferences

Back 39

Member isolation, quantity and quality may suffer.

Front 40

Primary Tension

Back 40

Tension/discomfort in members stemming from interpersonal sources like social unease when members first meet or during competition for powers.

Front 41

Secondary Tension

Back 41

Work related, found in differences of opinion between members as they accomplish tasks.

Front 42

Task Functions

Back 42

Contribute directly to accomplishing a group task.

Front 43

Maintenance Functions

Back 43

Helps group maintain harmonious relationships.

Front 44

How do norms become set in a group?

Back 44

Enforced by peer pressure

Behavior that happens early

Explicit Statements

Critical Events

Front 45

Process of Emergent Leadership

Back 45

Person starts with same status as other members but gradually emerges as an informal leader.

Front 46

Contingency Leadership

Back 46

Leadership behaviors depend on the situation.

Front 47

What are the categories evaluated in the leadership questionnaire?

Back 47

Trait Emphasis

Ability Emphasis

Skill Emphasis

Behavior Emphasis

Relationship Emphasis

Front 48

Ways groups make decisions

Back 48

Leader or other designated members makes the decision without consulting the group

Group leader consults group but makes final decision

Members vote and majority rules

Group reaches consensus (Everyone agrees)

Front 49

How is conflict chart arranged

Back 49

X-Axis: Cooperative Behavior

Y-Axis: Assertive Behavior

Front 50

Task Conflict

Back 50

Substantive Conflict, disagreement over ideas, meanings, issues, and other manners.

Front 51

Relational Conflict

Back 51

Affective conflict, originates from interpersonal power clashes, likes/dislikes related to the task.

Front 52

How is conflict positive

Back 52

Understanding of issues more clearly

Improved group decisions

Increased member involvement

Can increase cohesiveness

Front 53

Role of Audience Analysis

Back 53

Gather as much information as possible about audience.

Front 54

Why should you understand group logistics?

Back 54

Important to have all supplies needed.

Ex: Tape for posters.

Front 55

How can statistics be used effectively in presentations?

Back 55

Emphasizes key points and supports your position.