Com100 Lesson 7 Key Terms

Front 1

Structure

Back 1

The way a group or team discussion is organized, focusing on the group's agenda and the task that needs to be achieved

Front 2

Functional approach

Back 2

An approach to group problem solving that assumes that to achieve a group goal, group members should perform certain communication functions

Front 3

Results-driven structure

Back 3

A structure that causes a group to focus its efforts on the actions it needs to take to achieve its goals

Front 4

Brainstorming

Back 4

A technique for generating many possible solutions to a problem by withholding evaluation while group members suggest ideas; ideas are evaluated after suggestions have been offered.

Front 5

Consensus

Back 5

Agreement among all members of a group or team to support an idea, proposal, or solution

Front 6

Groupthink

Back 6

A faulty sense of agreement that occurs when members of a group fail to challenge an idea; a false consensus; conflict is minimized and group members do not express concerns or reservations about an idea or proposal

Front 7

Reflective thinking

Back 7

A problem-solving process based on the scientific method

Front 8

Agenda

Back 8

The written plan for achieving the goals during a group meeting; typically includes items for discussion, action, and information