Com Final Exam

Front 1

relying upon at least one other party to achieve a goal or fulfill an interest

Back 1

interdependence

Front 2

the tendency to develop relationships with people who are approximately as attractive as we are

Back 2

matching hypothesis

Front 3

theory that argues that much early interaction is dedicated to reducing uncertainty about others and determine if one wishes to interact with them again

Back 3

uncertainty reduction theory

Front 4

a theory that proposes that relationships develop through increases in self disclosure

Back 4

social penetration theory

Front 5

3 dialect tensions

Back 5

1. autonomy/connection

2. expressiveness/privacy

3. change/predictability

Front 6

dialect tension

autonomy/connection

Back 6

refers to ones need to connect with others and the simultaneous need to feel independent or autonomous

Front 7

dialect tension

expressiveness/privacy

Back 7

describes the need to be open and to self-disclose while also maintaining some sense of privacy

Front 8

dialect tension

change/predictability

Back 8

explains the human desire for the events that are new, spontaneous, and unplanned, while simultaneously, needing some aspects of life to be stable and predictable

Front 9

behaviors that couples perform that help maintain their relationship

Back 9

relational maintenance

Front 10

the process by which relationships end without prior warning for at least one participant

Back 10

sudden death

Front 11

the process by which relationships decline over time

Back 11

passing away

Front 12

a wide range of interactional problems and situations that can threaten the continuation of arelationship

Back 12

relationships challenges

Front 13

the ability to influence others, but also to retain the ability to resist others influence

Back 13

social influence

Front 14

communication strategies people use to influence one another

Back 14

compliance gaining messages

Front 15

the degree of emphasis with which a speaker makes his or her claim

Back 15

message intensity

Front 16

attempts to protect you partner from falling victim to "poaching" by others

Back 16

mate guarding

Front 17

a sever relational transgression in which one or both partners engage in extra-dyadic behaviors that violate relationship rules of monogamy and exclusivity

Back 17

relational infidelity

Front 18

occurs when interdependent parties perceive that they have incompatible interests related to the distribution of limited resources

Back 18

conflict

Front 19

cognitive structure that represents an individual understanding of a concept or person

Back 19

schema

Front 20

focuses on advancing ones own interests without consideration for the partners interests

Back 20

competitive styles of conflict

Front 21

focuses on the partners interests as well as ones own

Back 21

cooperative styles of conflict

Front 22

instances when people become highly aroused and disorganized in response to their partners negative statements

Back 22

emotional flooding

Front 23

John Gottman's model that explains how conflict escalates in a cascade of negativity that, if left unchecked, will lead to relationship dissolution

Back 23

Cascade model

Front 24

groups that provide members with a sense of belonging and affection

Back 24

primary groups

Front 25

groups that meet principally to solve problems

Back 25

secondary groups

Front 26

roles that are directly related to the accomplishment of group goals

Back 26

task communication role

Front 27

roles that help establish a groups social atmoshpere

Back 27

relational roles

Front 28

the four phase process used by a group to evaluate information and arrive at a decision or solution

Back 28

decision-making process

Front 29

problem-solving agenda

Back 29

1. define and delineate the problem

2. analyze the problem

3. identify alternative solutions

4. evaluate the proposed solutions

5. choose the best solution

Front 30

a negative and potentially disastrous, group process characterized by excessive concurrence in thinking

Back 30

groupthink

Front 31

groups establish a power structure, a group member may be elected or appointed to lead a group

Back 31

legitimate power

Front 32

threats to get others to do what they want

Back 32

coercive power

Front 33

an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes

Back 33

leadership

Front 34

in leadership contexts, positive communication that is purpose directed, it directs everyones attention towards the vision, values, and desired outcomes and persuades people to act in a way that helps to achieve the leadership vision

Back 34

strategic communication

Front 35

informal barriers, like discrimination and prejudice, that prevent women from advancing in organizations

Back 35

glass ceiling

Front 36

leadership theory that suggests leaders are born

Back 36

trait theory

Front 37

a theory that assumes that leadership behaviors can be learned

Back 37

functional theory

Front 38

a type of leadership style where functional leadership is extended to an organizational level; all members are equal partners and share responsibility for the work of the group

Back 38

shared leadership

Front 39

characterized by a leader who takes charge, makes all decisions, and dictates strategies and work tasks

Back 39

authoritarian leadership

Front 40

a leadership style that is characterized by considerable input from group members

Back 40

democratic leadership

Front 41

a leadership style characterized by complete freedom for the group in making decisions

Back 41

laissez-faire leadership

Front 42

a leadership style that empowers group members to work independently from the leader by encouraging group cohesion

Back 42

transformational leadership

Front 43

a leadership style that seeks to ensure that other peoples highest-priority needs are being served in order to increase teamwork and personal involvement

Back 43

servant leadership

Front 44

leadership behavior that poisons and is disruptive, destructive, exploitative, dysfunctional, and abusive

Back 44

toxic leadership

Front 45

a persons ability to interpret unfamiliar gestures and situations and create appropriate behavioral responses

Back 45

cultural intelligence

Front 46

the exchange of messages carried through an intervening system of digital electronic storage and transmitted between two or more people

Back 46

computer-mediated communication (CMC)

Front 47

information that is transmitted in a numerical format based on only two values (0 and 1)

Back 47

digital

Front 48

text based "virtual reality" games in which participants interact with environments, objects, and other participants

Back 48

MMOG

"Massively Multiplayer online games"

Front 49

-a theoretical perspective that sees mediated communication as deficient in comparison to face-to-face communication

-cues filtered out

Back 49

media deficit theory

Front 50

theory that suggests that face-to-fcae communication is generally high in social presence and that media vary in the amount of social presence they convey

Back 50

social presence theory

Front 51

communication in which messages are sent and received at the same time

Back 51

synchronous

Front 52

occurs when a message is sent and received at different times

Back 52

asynchronous

Front 53

a computer users representation of himself/herself or alter ego

Back 53

avatar

Front 54

the inequity of access between the technology "haves" and "have nots"

Back 54

digital divide

Front 55

cultural knowledge and cultural competencies that people need for functioning effectively in society

Back 55

cultural capital

Front 56

theory that explains why some innovations, like computers and Internet technology, are accepted by some people and rejected by others

Back 56

diffusion of innovation

Front 57

an exchange of ideas where both participants are active and can have an effect on one another

Back 57

interactive communication

Front 58

form of communication in which the person does not share his or her wants, needs, desires, or opinions

Back 58

passive