Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
38 Cards in this Set
- Front
- Back
Speech Communication Process |
Speaker Message Channel Listener Feedback Interference Situation |
|
Speech Communication Process: Speaker |
Person who is presenting an oral message to listeners |
|
Speech Communication Process: Message |
Message: Whatever a speaker communicates to someone else Goal is to have intended message actually communicated Depends on verbal message and non verbal message |
|
Non verbal message |
Tone of voice Appearance Gestures Facial expressions Eye Contact |
|
Verbal message |
What is said |
|
Speech Communication Process: Channel |
How a message is communicated Radio, TV, Telephone |
|
Speech Communication Process: Listener
|
Person who receives the speaker's message |
|
Frame of reference |
A listener's knowledge, experiences, goals, values, and attitude |
|
Speech Communication Process: Feedback |
The message, usually nonverbal, sent from a listener to a speaker |
|
Speech Communication Process: Interference |
Anything that impedes the communication of the message to the audience External: Outside noise Internal: Inside thoughts of the audience |
|
Speech Communication Process: Situation |
The time and place in which speech communication occurs |
|
Ethics: |
Issues of right and wrong in human affairs Moral/immoral, fair/unfair, just/unjust |
|
Guidelines for Ethical Speaking |
Have ethically sound goals Be fully prepared Honesty Avoid name calling and abusive language Put ethical principles into practice |
|
Plagiarism |
Presenting another person's language or ideas as one's own |
|
Global Plagiarism |
Stealing speech entirely from one source Word for word Copy and paste whole thing |
|
Patchwork Plagiarism |
Stealing ideas or language from two or three sources and passing them off as own No original content |
|
Incremental Plagiarism |
Stealing a quote or small part and not giving credit Has some original content |
|
Guidelines for Ethical Listening |
Be courteous and attentive Don't prejudge the speaker Maintain free and open expression of ideas |
|
Appreciative Listening |
Listening for pleasure or enjoyment |
|
Empathic Listening |
Listening to provide emotional support for a speaker |
|
Comprehensive Listening |
Listening to understand the message of the listener |
|
Critical Listening |
Listening to evaluate a message for purposes of accepting or rejecting it |
|
4 Causes of Poor Listening: |
Not concentrating Listening too hard Jumping to conclusions Focusing on delivery and personal appearance |
|
How to become a better listener: |
Take listening seriously Be an active listener Resist distractions Don't be diverted by appearance or delivery Suspend judgement Focus your listening |
|
Focus your listening |
Listen for main points Listen for evidence Listen for technique |
|
Developing the speech |
Focusing your topic Developing your topic |
|
Developing the speech: Focusing your topic |
Focus on one idea so don't cover too much or too little |
|
Developing the speech: Developing your topic |
Have interesting and unique ways to structure the speech Use colorful and descriptive language |
|
Organizing the speech: |
Introduction Body Conclusion |
|
Organizing the speech: Introduction |
Opening section of the speech |
|
Organizing the speech: Body |
Main section of the speech |
|
Chronological Order |
A method of speech organization in which the main points follow a time pattern |
|
Topical Order |
A method of speech organization in which the main points divide the topic into logical and consistent subtopics |
|
Spatial Order |
Main points follow a directional pattern |
|
Causal Order |
Main points show cause and effect relationship 2 main points 1) Causes of an event 2) Effects |
|
Problem-Solution Order |
1) Existence of problem 2) Presents solution |
|
Organizing the speech: Conclusion |
Final section of a speech |
|
Delivering the speech: Speaking Extemporaneously |
A carefully prepared and rehearsed speech that is presented from a brief set of notes Manuscript+unrehearsed talk |