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37 Cards in this Set
- Front
- Back
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Facilitative Emotions
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Emotions that contribute to effective functioning
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Identity Management
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Communication strategies we use to shape the way other people see us
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Cognitive Complexity
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The ability to construct a variety of frameworks for viewing an issue
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Paralanguage
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Describes nonverbal, vocal messages, unintentional pause, vocalized pause
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Reappraisal
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Rethinking the meaning of an emotionally charged event to alter the emotional impact
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Hall's space zone
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Intimate, personal, social, public
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Noise
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Distributions interrupt transmission of a message
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Linguistic Relativism
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Notion that the worldview of a culture is shaped by its language
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Emblems
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Culturally based gestures that can be used to replace the spoken word
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Equivocation
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Statement that has more than one meaning
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Physiological Factors
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Strong emotions that impact our bodies
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Leakage
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Nonverbal behaviors that reveal info that the sender did not reveal
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Self-Concept
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The blend of socialization, biology, nature and nurture
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Self-Esteem
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How valuable you feel you are exactly the way you are
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Polychronic
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Not ruled by time
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Microexpresions
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Very brief facial expressions
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Proxcemics
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Study of how people use space and distance
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R.A.I.N
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Recognize, acknowledge, investigate, and non identify
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Abrstraction
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Words that are too vague or general
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Self- Awarness
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Balancing out your knowledge of yourself with the way others view you
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Dyad
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Term used to describe two individuals communicating
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Levels of self Disclosure
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1. Cliches 2. Facts 3. Opinions 4. Feelings communication 5. Peak communication
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Rumination
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Dwelling persistently on negative thoughts which turn into negative actions
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Monochronic
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A person always aware of time
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Microexpressions
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Very brief facial expressions
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Self- fulfilling prophecy
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Expectation of event followed by behaviors that make the outcome more likely to occur
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Convergence
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Adopting your speech to match others around you
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Semantic rules
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Assigning meaning to a word, arguing over two meanings for the same word
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Richness
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Term used to describe the abondance of nonverbal cues that add to clarity of a message
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Ethnocentrism
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Believing your own culture is superior to others
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Transactional Model
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The model improves on the linear model to better explain human communication
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Empathy
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Recreating anothers perspective experiencing the others point of view
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Saving Face
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Behavior that is done to lessen embarrassment or insult of another
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Arbitrary
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Based on whims, feelings subject to change
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Emotional Intelligence
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Understand and manage your own emotions as well as show sensitivity and understanding towards others
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Cognitive Complexity
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The tendency to seek out info that conforms to an existing self-concept
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Affiliation
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Speech can build and demonstrate solidarity with others
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