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55 Cards in this Set
- Front
- Back
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Five-component Framework
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Computer hardware(the computer, storage disk, keyboard, and monitor) Software(Word, WordPerfect) data(the words, sentences, and paragraphs in your report) Procedure(the methods you use to start the program, enter your report, print it and save it) People (You)
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What is information?
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Information is knowledge derived from data/data presented in a meaningful context, adding value to data.
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What is data
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Data is defined as recorded facts or figures.
Accurate/Timely/Relevant/just sufficient/worth its cost |
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Main memory(RAM)
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CPU(Brain) works in conjunction with main memory. CPU reads data from memory and stores results in main memory.
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ROM
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Read only memory. Data that is stored in ROM can be slowly and hardly modified
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Volatile vs. nonvolatile
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Cache and main memory are volatile, meaning their contents are lost when power if off.
Magnetic and optical disks are nonvolatile meaning their contents survive when power if off |
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CPU
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Central processing unit, the brain of a computer. CPU selects instructions, processes them, performs arithmetic and logical comparisons.
Vary in speed: dual-processor and quad-processor |
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Machine Cycle
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Performed by CPU. They are fetch, decode, execute and store.
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Output vs. Input
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Output: scanner, printer
Input: keyboard, USB |
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What is CRM?
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Customer relationship Management: a suite of applications, database, generation to customer service.
Customer life cycle: Marketing, customer acquisition, relationship management, and loss/churn The design eliminates duplicated customer data and removes the possible of inconsistent data. |
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What is ERP?
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Enterprise resource planning is a suite of applications called modules, a database and a set of inherent processes for consolidating business operation into single, consistent, computing platform.
Integration-UPDATE Elements: Supply chain, manufacturing, CRM, human resourses, and accounting |
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Workgourp info sys/functional info sys
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to support one or more processes with the workgoup.
for example: Accounting The problem: when the functional group has one data wrong, the rest of it will have the same problems |
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Product differentiation
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Cost Differentiation
industry-wide Focus |
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Value Chain
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The competitive strategy determine the value chain.
Value and Margin it is a network of value-creating activities, consist of five primary activities and four support activities. Primary activities: Inbound Logistics, operation and manufacturing, outbound logistics, sales and marketing, customer services. |
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Porter's five forces
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Bargaining power of customers: iphone cases
Threat of substitutions: so many choices Bargining power of suppliers: Gas price Threat of new entrants: Nokia Rivalry: Used car dealer |
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Information system
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a group of components that interact to produce information
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Business process
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a network of activities, repositories(data), roles(collections of activities), resources(people or computer applications that are assigned to roles) and flows that interact to accomplish a business function
-to improve process quality -change in technology -change in business fundamentals *creating a model *create components *Implement new process *show results |
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Storage Medium
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Hard-drive, flash, CDs
they hold information |
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Vertical Market
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Serves the needs of a specific industry.
For example, used by dental offices to schedule appointments and bill patients -off the shelf and then customized |
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Horizontal market
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provides capabilities common across all organizations and industries like words proccssors, graphics programs, spreadsheets, and presentation programs
-off the shelf |
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Application
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a combination of hardware, software, and data that accomplishes a set of requirements
Programmers Dtatabase designers test personnel ...... |
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Operating system
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It is a program that controls computers resources.
For examples, like windows or mac |
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Native application
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Written to use a particular operating system like Access on WIndows
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Thin-client
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designed to tun within a computer brower (more professional to develop)
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Open source
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the source code of the program is avaliable to the public. It is free anyone can obtain the source code from the open source project's website
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Data Mart
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It is a data collection, smaller than the data warehouse, that addresses the needs of a particular department or functional area of the business
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Data Warehouse
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A facility for managing an organization's BI data
The function: Obtain data cleanse data organize and relate data catalog data |
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Protocol
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A set of rules that programs on two communicating devices
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IEEE 802.3
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Used for wiered LAN connection
Ethernet |
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IEEE 802.11
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Wireless LAN connection
Bluetooth also, designed for transmitting dataober short distance, replacing cables |
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Operation
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Transforming inputs into the final products
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Inbound Logistics
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Receiving, storing, and disseminating inputs to the products
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Outbound Logistic
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Collecting, storing and physically distributing the products to buyers
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Sales and marketing
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Inducing buyers to purchase the products and providing a means for them to do so
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Customer services
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Assisting customers'use of the products and thus maintaining and enhancing the products' value
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Viral Marketing
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A marketing technique that used pre-existing social networking services to try to increase in band awareness.
Viral Hook, which is some inducement, such as prize or other award, for passing communications along through the tiers. |
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software licensing
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When you are buying a computer program, you are buying a license to use that program. the right to use it.
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Social networking
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Adding value to businesses via slaesperson, customer supports, and public relation
to increase the number of relationship |
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Human Capital
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the investment in human knowledge and skills for future profits.
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Social capital
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the investment in social relations with the expectation of returns in the marketing
-information -influence -social credentials -Personal reinforcement |
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Mashups
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The combining of output from two or more Websites into a single user experience like facebook, google's map
Web3.0 |
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Phases in Systems Development life cycle (SDLC)
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Define system
determine requirement design system components implement system maintain system |
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System components
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Determine hardware specification
program specification design the database design procedure create job definitions |
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System maintenance
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to fix the system or adapt the changes
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Implementation
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Testing:test hardware, license
system conversation:converting business activity from old to new |
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pilot installation
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small portion
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phased installation
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pieces by pieces
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parallel Installation
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new system run parallel with the old one
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plunge installation
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shut down and replace
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Malware
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viruses,
worms, virus that progagate using internet or other networks trojan horses, masquerade as useful programs or files spyware,program that stalled in the computer without noticing adware: but watches user activity and produces pop-up ads. |
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Chief information officer (CIO)
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reports to the CEO,
the title of Principe manager of the IS department |
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Chief techology officer, CTO
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heads the techonology group,
evaluates new technologies, new ideas, and new capabilities, and identifies those that are most relevant to the organization requires deep knowledge of infomation technology and the ability to envision and innovate application for the organization |
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Operation (Job)
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manages the computing infrastructure, including individual computers, in house server farms, networks, and communications media
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Development (job)
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manage the process of creating new inormation system as well as maintaining existing ones
maintaining means fixing or adapting |
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outsourcing relation
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negotiated outsourcing agreements with other companies to provide equipment, application, or other services.
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