Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

50 Cards in this Set

  • Front
  • Back


the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish.

Advance Directives

A document that makes a persons wished known regarding life support issues in the event they are unable to speak for themselves.


A brain injury that impairs the expression and understanding of language as well as reading and writing

Chain of command

a list of who reports or answers to whom


Not sharing spoken and/or written words about a resident

Durable Power of Attorney for Health Care

Advance directive authorizing another person to make a variety of legal decisions for a person if that person is unable to make or communicate a decision. This document usually includes decisions about health care.


Standards of behavior developed by a persons concept of right and wrong


Acceptable standards of behavior among members of society as they function in public work


Illegal use of vulnerable adults property or personal items

Involuntary Seclusion

Separation of a resident from other residents or from his/her room or confinement to her/his room against the residents will or the will of the residents legal representative.

Job description

duties and responsibilities involved in a work position

Living will

An advance directive document that outlines end-of-life care wishes by the resident and for the resident.


Failure to provide goods and services necessary to avoid physical harm or mental anguish


An advocate or representative who speaks or writes in support of the residents causes or complaints


A person having physical or emotional illness that is receiving care from health care workers


Person living in a long term care facility, often elderly, may be permanent home for the person.

Team Work

Joint action by a group of people with individual and group skills to coordinate efforts to efficiently perform tasks.

Basic Human Needs

Requirements everyone needs for life that may be achieved by different methods


Intellectual process that includes thought, awareness and the ability to understand.


Lifestyle or pattern of living of a group of people and how the group of people views the world with their established values and beliefs


The increase in mental, emotional and social capabilities

Developmental Tasks

A wide range of individually varied social, psychological and emotional behaviors that are part of the life experience and become evident in interpersonal skills and interactions


While interacting with residents, staff carry out activities that assist the resident to maintain and enhance his/her self esteem and self worth


Differences among people that include race, culture, gender, age, and abilities


Special groups within a race sharing social customs, language, national origin and/or heritage


Physical changes that occur in the body; increase in size, value, and strength


Actions and discussions to discover possible solutions to a problem

mental health

adjustments to life events that allow feelings of self-worth and comfort with situations in life


Classification of people according to shared physical characteristics such as skin color, facial features, blood type or hair texture

Self Actualization

Achievement of ones greatest potential abilities


an individuals opinion of him/herself


placing members of a group of people into category with the assumption that all are the same

Body Language

Use of body facial positions and movements to send a message, the person may or may not be aware of the message sent

Care Plan

A written method or outline identifying a residents unique needs and how health workers will assist in meeting those needs


A legal document that is a written record of medical care


Documentation form to monitor ongoing nursing assistant observations of residents such as appetite or vital signs, these are also called flow charts or flow sheets


The exchange of information or messages by written or spoken word, signals or other methods

Continuity care

Care of a resident that continues without interruption. All caregivers using the same methods and approaches. This allows needs of the residents to be met.


Blue color to the lips due to decreased amount of oxygen in the blood.


Arms or legs


Unexpected situation, which may cause harm to the residents, employees or any other person

Non-verbal Communication

Messages sen by methods other than spoken or written words, such as facial expressions and body movements

Objective Observation

A factual or measurable event such as pulse rate or body sign


One who gets the message


The action of relaying pertinent information about a resident to the nursing team members, usually done at change of shift. This action also assures continuity of care.


One who gives a message


Evidence of something occurring in the body which is observed by the nursing team through seeing, listening, touching, and smelling.

Subjective Observation

statement made by the resident such as "I have a headache"


A change in the body or function of the body that the resident experiences and tells the nursing team