Cmns 251 Final Exam Review

Front 1

Anticipatory socialization (p. 120)

Back 1

Socialization processes that occur before and individual actually enters an organization. Encompasses both socialization to an occupation and socialization to an organization.

-There are several aspects: learning about work in general, learning about a particular occupation, and learning about a particular organization.

-Involves ideas about the nature of specific careers and occupations.

Front 2

Asking questions about the organization during the interview (p. 128)

Back 2

The interview as an information-gathering tool.

-Provides a glimpse of a possible future employer.

-Satisfaction with the interview is a good predictor of the acceptance of second interview

Front 3

Socialization process (p. 120)

Back 3

-Anticipatory socialization: Socialization processes that occur before and individual actually enters an organization. Encompasses both socialization to an occupation and socialization to an organization.

-Encounter: Sense-making stage that occurs when a new employee enters and organization. The newcomer must let go of old roles and values in adapting to the expectations of the new organization.

-Metamorphosis: The state reached at the "completion" of the socialization process. The new employee is now accepted as an organizational insider.

Front 4

Glass ceiling

Back 4

A concept used to describe a barrier so subtle that it is transparent, yet so strong that it prevents women and minorities from moving up in the management hierarchy.

Front 5

Mentor

Back 5

An experienced, productive manager who relates well to a less-experienced employee and facilitates her or his professional and personal development for the benefit of that individual and the organization.

Front 6

Mommy Track

Back 6

A work arrangement for women who want to work and have a family that involves flexible hours and family support in exchange for fewer opportunities for advancement.

Front 7

Emotional intelligence

Back 7

Suggests that some people are better at understanding and managing emotional content in the workplace.