Rrhs It - Lesson 10

Front 1

The ability to identify the tasks that constitute a project, understand the ways in which tasks are dependent upon one another, and know the ways that project dependencies will affect the project as a whole can be considered:

Back 1

a planning skill.

Front 2

What is the comprehensive term for a person or group with the power to exert influence over a project and affect results?

Back 2

Stakeholder

Front 3

The ability to help project participants coordinate and prioritize their tasks to stay within the project scope can be considered:

Back 3

an organizational skill.

Front 4

During which project management phase should you conduct a needs analysis; determine project objectives, assumptions and constraints; and develop a Statement Of Work (SOW)?

Back 4

The initiating phase

Front 5

What are the three major constraints on any project?

Back 5

Time, resources and scope

Front 6

At the end of the initiating phase, which of the following should a project manager prepare to define the ways that project success will be measured?

Back 6

Statement Of Work (SOW)

Front 7

During which project management phase should you troubleshoot problems and take corrective measures to ensure that all objectives are being met?

Back 7

The controlling phase

Front 8

What is affected by any changes you make to the three "project triangle" factors in an effort to optimize a project's schedule?

Back 8

The quality of the project deliverable

Front 9

In what significant way do IT projects differ from other projects?

Back 9

IT projects deal with a business's data and may involve several different systems.

Front 10

Which Web site performs market research and analyzes current trends in Internet business?

Back 10

The Netcraft site

Front 11

What is project management?

Back 11

The practice of applying knowledge, skills and processes to activities in order to meet deadlines and achieve desired results

Front 12

How do projects differ from ongoing work operations?

Back 12

Projects are temporary and unique.

Front 13

What is a project?

Back 13

A sequence of tasks that must be accomplished within a defined time frame to achieve a desired result

Front 14

What is a unit of work that must be accomplished during the course of a project?

Back 14

Task

Front 15

What is the term for a person, department or device needed to accomplish a task?

Back 15

Resource

Front 16

Which term describes the appointment of a specific resource to a specific task?

Back 16

Assignment

Front 17

What is the term for the goals and tasks of a project, and the work required to complete them?

Back 17

Scope

Front 18

How can scope creep undermine the success of a project?

Back 18

Incremental changes in scope will affect the schedule, cost or performance required to complete the project.

Front 19

The ability to gather information from customers at the beginning of a project, and keep project participants informed of the project's status can be considered:

Back 19

a communication skill.

Front 20

One of a project manager's skills is teaching effectively, which can be considered primarily a type of:

Back 20

leadership skill.

Front 21

The project life cycle consists of:

Back 21

the initiating, planning, executing, controlling and closing phases.

Front 22

Which project management phases typically occur simultaneously?

Back 22

The executing and controlling phases

Front 23

During which project management phase should you develop a project schedule and assemble the project team?

Back 23

The planning phase

Front 24

What is the purpose of a needs analysis?

Back 24

To identify the problems or requirements that the project must resolve or address

Front 25

Which is a document that lists the planned dates for performing tasks and meeting goals defined in a project plan?

Back 25

Project schedule

Front 26

As project manager, what should you do if conflicts of interest develop among various departments represented in your project to the point where the investment required to implement necessary project plan modifications is not justified?

Back 26

Terminate the project.

Front 27

During which project management phase should you determine the aspects of the project that worked well and the changes that should be implemented in the future?

Back 27

The closing phase

Front 28

A SWOT analysis is:

Back 28

a strategic planning method that can be used to evaluate the strengths, weaknesses, opportunities and threats in relation to an organization.

Front 29

What is the term for the process, tools and techniques that help people implement changes to achieve a desired outcome?

Back 29

Change management

Front 30

The project triangle consists of:

Back 30

the time, money and scope that affect every project.

Front 31

The best way to help project team members improve their performances or resolve similar issues in future projects is to:

Back 31

document the lessons learned during the current project.

Front 32

What is program management?

Back 32

The process of managing multiple interdependent projects to improve the performance of an organization

Front 33

You can improve the quality of a product by:

Back 33

providing independent verification that project tasks were completed correctly and adhering to ISO 9000 standards.

Front 34

As a project manager, why should you keep an issues log?

Back 34

To document problems that need to be escalated to managers or executives outside the project team for resolution

Front 35

A drawback of Webinars is that they:

Back 35

may require multiple presentations if participants are located in different time zones.

Front 36

What is the term for an audio and/or video Web event that is distributed over the Internet?

Back 36

Webcast

Front 37

During which project management phase should product testing and performance evaluations occur?

Back 37

The closing phase

Front 38

ISO 9000 details the steps recommended to produce high-quality products and services using a quality-management system that:

Back 38

maximizes time, money and resources.

Front 39

How does the separation of duties help to ensure the quality of a product?

Back 39

By providing independent verification that project tasks were completed correctly

Front 40

Minimizing workflow interruptions during the course of an IT project can be considered which of the following?

Back 40

An IT responsibility

Front 41

Providing services and products in a timely, cost-effective, secure manner can be considered which of the following?

Back 41

An IT responsibility

Front 42

What is the Project Management Body of Knowledge (PMBOK) ?

Back 42

A set of principles and techniques to help you manage projects

Front 43

Which aspect of program management typically includes maximizing revenue, maximizing efficiency, minimizing cost and eliminating waste?

Back 43

Benefits management

Front 44

Gantt charts graphically display:

Back 44

project tasks and task durations.

Front 45

What is a project milestone?

Back 45

A major event during the course of a project

Front 46

In order to manage scope creep, you can use scheduled meetings to:

Back 46

review and discuss proposed changes to the project scope.

Front 47

You should schedule meetings with project stakeholders and management during the executing and controlling phases of a project to:

Back 47

inform them of progress and to handle issues they raise that may affect project scope.

Front 48

What is the main difference between intranets/extranets and the Internet?

Back 48

Intranets and extranets exclude the general Internet public.

Front 49

What is the term for a Web site and network used only by employees within a company?

Back 49

Intranet

Front 50

Intranets are popular because they:

Back 50

provide a standard method for accessing resources, regardless of the operating systems used.

Front 51

What is the term for an internal network designed to provide access to selected external users?

Back 51

Extranet

Front 52

What would you be conducting if you delivered training via a PowerPoint presentation over the Web?

Back 52

A Webinar

Front 53

The formal project review consists of:

Back 53

testing the product, evaluating performances and documenting lessons learned.

Front 54

What methodology was originally developed to improve manufacturing processes in order to eliminate product defects?

Back 54

Six Sigma

Front 55

Having appropriate access to hardware and software, and getting the security access required to perform tasks can be considered which of the following?

Back 55

An IT right

Front 56

Receiving clear, detailed objectives and instructions so that you can provide the appropriate services and products can be considered which of the following?

Back 56

An IT right

Front 57

Which of the following takes place when IT projects are managed properly?

Back 57

Employee productivity loss is minimized.

Front 58

Which of the following takes place when IT projects are mismanaged?

Back 58

Employee productivity may be adversely affected due to excessive system downtime.

Front 59

Which term describes profit earned as a result of a project relative to the value of the resources required to complete the project?

Back 59

Return On Investment (ROI)

Front 60

As an IT project manager, you must be able to determine which projects to preserve and which projects to eliminate in order to:

Back 60

maintain a positive Return On Investment (ROI).

Front 61

The Project Management Institute (PMI) is:

Back 61

a nonprofit membership organization that publishes standards and offers education in the project management profession.