Rrhs It - Lesson 07

Front 1

What protocol supports the encryption and decryption of e-mail messages?

Back 1

Secure Multipurpose Internet Mail Extensions (S/MIME) and Pretty Good Privacy (PGP)

Front 2

What is the term for an e-mail server program that receives sent messages and delivers them to their proper destination?

Back 2

Mail Delivery Agent (MDA)

Front 3

When you receive an e-mail transmission with an attachment, how does your browser know which application or plug-in to open to view or play the attachment?

Back 3

The MIME definition for the application or plug-in that is located inside the HTTP header at the beginning of the transmission

Front 4

Pretty Good Privacy (PGP) and GNU Privacy Guard (GPG) encrypt:

Back 4

The e-mail message and its attachments

Front 5

What is known as a "store-and-forward" e-mail service?

Back 5

Post Office Protocol version 3 (POP3)

Front 6

What enables users on different e-mail systems to exchange messages?

Back 6

Gateways

Front 7

What is a protocol that can be used by applications to automatically process files downloaded from the Internet?

Back 7

Multipurpose Internet Mail Extensions (MIME)

Front 8

What is an open-source implementation of Pretty Good Privacy (PGP) that does not use patented algorithms?

Back 8

GNU Privacy Guard (GPG)

Front 9

E-mail message headers consist of:

Back 9

The To, Cc, Bcc, Subject and Attachment components

Front 10

The commonplace use of e-mail has given rise to the term "snail mail," which is a slang term for what?

Back 10

Standard postal service

Front 11

What is considered the de factostandard communication tool for business?

Back 11

Electronic mail (e-mail)

Front 12

What symbol does an e-mail address use to separate the user name from the domain?

Back 12

At ( @ )

Front 13

What part of an e-mail address appears before the @ symbol?

Back 13

User name

Front 14

What part of an e-mail address appears after the @ symbol?

Back 14

Domain name

Front 15

For which of the following tasks can you use a Mail User Agent (MUA)?

Back 15

To send e-mail messages

Front 16

Which of the following can be considered a drawback of SMTP authentication?

Back 16

There is a greater chance that a hacker can use a packet sniffer to obtain a valid user name and password.

Front 17

Which of the following can be considered an advantage of Web-based e-mail?

Back 17

You can log on and check your e-mail from any computer that has Internet access.

Front 18

In order to send an e-mail message, you must include:

Back 18

An address in the To field

Front 19

What is the term for a file that is sent with an e-mail message?

Back 19

Attachment

Front 20

By default, e-mail clients typically save a copy of every message you send in:

Back 20

The Sent or Sent Items folder

Front 21

What is an e-mail signature?

Back 21

Text that appears at the bottom of each message you send that contains your contact information

Front 22

In which of the following components should you store names and information for your frequently accessed e-mail contacts?

Back 22

Address book

Front 23

How do most current e-mail clients display an attachment in an e-mail message?

Back 23

As a separate link, such as an icon

Front 24

What must an e-mail message recipient possess in order to view a file attachment?

Back 24

The software necessary to open or edit the attached file

Front 25

If your organization scans e-mail attachments to ensure that they contain no malicious code, where does the scanning take place?

Back 25

At the e-mail server

Front 26

What can administrators use to filter out the IP addresses of known spammers?

Back 26

Blackhole list

Front 27

What is a disadvantage of using Web-based e-mail?

Back 27

Your user name and password reside on a third-party server.

Front 28

What e-mail feature was designed for users with dial-up accounts who want to work offline and accumulate messages, then connect to the Internet and send all their queued messages at once?

Back 28

Outbox folder

Front 29

When you use an e-mail client to send and receive mail:

Back 29

Messages stored in your Outbox are sent, a copy of each sent message is stored in the Sent Items folder, and incoming messages are routed to your Inbox

Front 30

What would closed-envelope (or similar) icons in an Inbox's Message list represent?

Back 30

Unread messages

Front 31

What e-mail response option should you use to respond only to the original sender of an e-mail message?

Back 31

Reply

Front 32

What e-mail response option should you use to respond to the original sender of an e-mail message and include everyone who was copied

Back 32

Reply All

Front 33

What e-mail response option should you use to send an e-mail message to users who did not receive the original?

Back 33

Forward

Front 34

The appearance of right-pointing angle brackets (>) in the text of an e-mail message indicates that the message contains:

Back 34

Forwarded text

Front 35

The term "netiquette" refers to:

Back 35

General rules for Internet politeness

Front 36

Using all capital letters in an e-mail message connotes:

Back 36

Shouting or anger

Front 37

Why would you use emoticons in an e-mail message?

Back 37

To help convey the intended tone of the message

Front 38

What is the term for a combination of characters that you read sideways that helps convey emotion in an e-mail message?

Back 38

Emoticon

Front 39

What is an e-mail thread?

Back 39

An e-mail message that includes information from the original e-mail message in a response

Front 40

Why should you use out-of-office messages when you will be out of the office for an extended period of time?

Back 40

To explain why you may not respond to e-mail messages within a reasonably short period of time

Front 41

What is the term for the feature in an e-mail client that automatically sends a specified response to anyone who sends e-mail to your address?

Back 41

Autoresponder

Front 42

Which of the following is an appropriate use of e-mail in a business environment?

Back 42

Discussing the status of a project with co-workers

Front 43

What is the term for unsolicited and unwanted e-mail messages?

Back 43

Spam

Front 44

What is the term for an SMTP server that allows the third-party relay of e-mail messages that spammers use to send spam?

Back 44

Open relay

Front 45

What can be used to detect automated systems used by spammers for registering e-mail accounts?

Back 45

CAPTCHA (Completely Automated Public Turing Test to Tell Computers and Humans Apart)

Front 46

What client-side actions can you take to reduce the amount of spam you receive?

Back 46

Set up a spam filter in your e-mail client to filter out spam messages

Front 47

Why is having local access to e-mail messages important for those who use IMAP servers?

Back 47

If a network problem occurs, IMAP server users may not have access to their messages

Front 48

For what would you use a personal information management (PIM) program?

Back 48

To schedule appointments and meetings, store contact information, and manage tasks

Front 49

What device can you use with personal information management (PIM) software to synchronize appointments and contact information that you keep on your desktop or laptop computer?

Back 49

A smartphone