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18 Cards in this Set

  • Front
  • Back
What are the four core solutions in Cisco Unified Communications?
1. Communications Manager Express (CME)
2. Communications Manager (CUCM)
3. Unity Connection
4. Unified Presence
On what platforms can you run Cisco Unified Communications Manager Express?
1. ISR G2 Platforms
2. ISR G1 Platforms with proper IOS upgrade
What is needed to activate CME features on an ISR G2 router?
A Product Activation Key (PAK)
Is the CME router a point of failure once a call between two VoIP phones is established?
No. Phones communicate directly with each other using RTP, but many phone features are not available.
What is CUE?
Cisco Unity Express - voicemail that can integrate into a CME router.
Two form factors: Internal Services Module (ISM) and SM (external)
List 7 important features of Cisco Unified Communications Manager (CUCM).
1. Audio and video telephony
2. Appliance based operation
3. Redundant cluster
4. Intercluster communication
5. Built-in disaster recovery system
6. VMWare virtualization support
7. Directory service support or integration (LDAP)
What is the maximum number of phones for the various Cisco products?
1. CME on a 3945 ISR - 450
2. Cluster: 30K
What kind of database is used for CUCM?
IBM Informix
Describe the database replication in CUCM
One way replication. Publisher holds the master copy and replicates to subscribers.
How many publisher and subscriber nodes are supported in a CUCM cluster?
1 publisher
Up to 8 subscribers
Which nodes of the cluster do the call processing?
Typically, the subscriber(s)
What happens to the database when the publisher fails?
The cluster goes into a locked configuration mode in which changes to the database are not allowed. User-facing feature changes (DND) are allowed and handled by the subscriber(s).
How many servers can a VoIP phone config file list for failover purposes?
Up to 3
What are the maximum numbers of mailboxes for the various Cisco Unity products?
1. CUE w/ ISM - 100
2. CUE w/ SM - 300
3. CUCM Business Ed. - 500
4. Cisco Unity - 15K/server
5. Cisco Unity Connections - 20K/server
List 7 key features of Cisco Unity Connection
1. Appliance based platform
2. 20,000 mailboxes per server
3. Access voicemails from anywhere
4. LDAP integration
5. Microsoft Exchange support
6. Voice Profile for Internet Mail (VPIM)
7. Active/Inactive high availability
Describe the steps in the process of an incoming call going to voicemail.
1. Incoming call arrives a voice router. Dial plan routes call to CUCM server
2. CUCM serer directs call to IP phone
3. If no answer, or call diverted, CUCM forwards call to preconfigured extension for Unity server
4. Call transferred to Cisco Unity server with original extension maintained
Describe 6 features of Cisco Unified Presence
1. User status (on phone, busy, etc.)
2. Enterprise Instant Messaging
3. Message Compliance
4. Interdomain Federation
5. Jabber XCP extensibility
6. Secure messaging
Describe the Personal Communicator
1. IM client
2. Peer to peer chat
3. Multiuser chat
4. Persistent chat (rooms)
5. LDAP authentication
6. video