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16 Cards in this Set

  • Front
  • Back

What are the usual statistical process control techniques?(3)

- quality control chart


- monitoring and feedback


- acceptance sampling

How does Acceptance Sampling work?

probability that the rate of defective items in a batch is less than a specified level

What does Acceptance Sampling determine?


e.g. population: 500


sample: 25


defective sample items: 0


result: probabability is 93% that population deviation rate < 10%

What is the linear regression formula (exemplified for COGS)?

Y=a+bx




Y: output (costs of goods sold)


a: intercept (fixed costs)


b: slope aka regression coefficient (variable costs per unit of goods sold)


x: number of goods sold

What does a P chart show ("P" = percentage)?

percentage of defects (not acceptable items/total items) in a sample

What does a C chart show ("C" = count)?

number of defects per sample

What does a X-bar chart show?
the mean of a sample values of a variable where the center line is the overall mean of the means of the different samples of that variable
what does a R chart show ("R" = range)?
the range of dispersion within a sample (largest value minus smallest value) of a variable (size or weight) where the center line is the average range of different samples of that variable

How are the expected cost in a cost benefit analysis calculated?

Probability of being out of control x Cost of corrective action + Probability of being in control x Investigation cost

In what does the Pareto Diagram assist managers?

in 80:20 analysis

What does the 80:20 rule state?

80% of all effects are the result of 20% of all causes

How does the Pareto Diagram look like?

With what does a histogram show conformance?

standard bell curve

how does a histogram look like?

What is the Fishbone diagram good for?

to study causation when no single cause for a problem can be identified

What does a run chart track?

the frequency or amount of a given variable over time