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28 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Project definition |
A project is a unique endeavour done to achieve a planned objective defined in terms of output,outcomes or benefits |
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Project success |
Determined by Satisfaction of the stakeholders needs, measured by success criteria agreed at start |
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Benefits management |
- is identification of benefits at an organisational level and realising them. Successful business can fail to deliver benefits |
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Governance process model GPM |
Exists in a standard form, positives include- - known reliable framework -improve coordination of tasks/roles/ppl -best practice - Its reviewed and validated
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What causes a project to fail |
Comms Planning Resources People Lack of clear management, objectives and links between the prohect |
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Duties of PM |
Accountable Delegate Decision making Communication Direction Risk taking Ambition |
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Ian mitroff quote |
Better to generate an approximate solution to the right problem than an exact solution to the wrong problem |
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Value management |
Uses a range of value techniques to elongate unnecessary costs |
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What causes poor value design |
Pressure on time Design bias - not rational Poor briefing Using traditional solutions ‘out of date’ |
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Definition of risk |
Situation involving danger, can have time cost and quality risks |
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Examples of time cost and quality risks |
Cost risk- Sydney op house supposed to cost $7mil actually $102 Time risk- saint virus cathedral in Prague started in 1344 completed in 1929 Quality risk- Hilton hotel gateshead snag list causes delayssluvres |
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Sources of risk |
Endogenous - inside our control Exogenous - out of our control |
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Types of Project stakeholders |
Primary= contract eg buyer/supplier/customer/end user Secondary=statute eg Licensers, licensees, approving bodies Tertiary = relation eg Local community, general public |
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Categories of risk |
Physical, political, financial eg RBS , operational, environment |
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What to do with risk |
Ignore Eliminate- investigate use prototypes Transfer Retain- contingency provision |
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CPM Critical path methos |
A process to identify project schedule which minimises total cost varying resource assignment. 1957 |
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PERT Program evaluation and review techniques |
PERT improves risk analysis by 3 durations Optimistic, pessimistic and most likely times |
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Team selection |
Can retain or recruit benefits of both, recruit from other team members Recruit locally/ glibally |
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Issues that can arise from collaborative partnerships |
Accountability issues Identity issues Location where to work from Strategic alliance/ loyalty Authority on decisions Cultural differences Exit strategy |
7 |
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Why is staff turnaround expensive |
Cot or recruitment advertising, training and temps Productivity cost of new staff ( take 3-6 months before fully productive) Morale |
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What should be on a job decriptiom |
Salary scale, job title, location , responsibility |
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Person spec |
Avoid discrimination Tech abilities Transferable skills Personality |
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How does group effectiveness change over time |
Effectiveness drops as the group reform then confirm to everyone’s ideas etc before arising again - human nature |
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What is hierarchy if needs |
5 tier pyramid from basic needs to psychological and self fulfilment, including Physiological needs eg water Safety needs Belonging and love needs Esteem Self actualisation |
Maslow |
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Concerns with maslow |
Same need can cause different behaviour to different people ie social Some individuals behaviour responds to several needs How to decide when a level has been satisfied Model ignores people that tolerate low pay for future benefits |
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Herzberg motivation/ hygiene theory |
Nature of job achievement, advancement and environment affect success Instability, lack of training, financial insecurity affects failure/insecurity herzbe |
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Herzberg motivation solutions |
Job enlargement -widen tasks, avoid repetition Job rotation - increase interest, retain staff save on advertisement but could drain training resources Job enrichment - awards for effort and performance |
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Hybrid manager |
A Hybrid manager can defined as a person who possesses strong technical skills and adequate business knowledge or vice versa |
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