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36 Cards in this Set

  • Front
  • Back

Adapting to your audience

not too formal, not too informal; you attitude



Drafting Report Content

Effective intro accomplishes 4 tasks:




1. context-problem-reader comprehension




2. subject matter-importance




3. main idea-preview




4. tone-audience-relationship






Close--3 important functions:




1. summarizes key points


2. emphasizes reader benefits


3. brings action items together



body

presents, analyzes, and interprets information

preview section

helps reader get ready for information



review section

summarizes key points after a body of material

Report introductory elements

1. authorization


2. problem/purpose; reason


3. scope; covered


4. background; led up


5. sources and methods; primary and secondary


6. definitions; terms


7. limitations; beyond control


8. report organization; topics

proposal introductory elements

1. background or statement of the problem; situation at hand


2. solution; proposed change


3. scope; boundaries


4. report organization; divisions

report body elements

1. explanations; project details


2. facts, .... evidence; results


3. analysis of action; courses of action


4. pros and cons


5. procedures; steps


6. methods and approaches


7. criteria; benchmarks


8. conclusions and recommendations; reveals


9. support; reasons

proposal body elements

1. facts.. evidence


2. proposed approach; concept-reader benefits


3. work plan; steps-accomplish


4. statement of qualifications; experience


5. costs; realistic costs

Report close

1. For direct approach; summarize key points


2. For indirect approach


3. For motivating action; should happen





proposal close

review of the argument; key points


review of reader benefits; help reader


review of the merits of your approach; more effective


restatement of qualifications; reemphasize


request; ask for decision

Drafting website content

1. skeptical audience


2. adapt to global audience


3. pyramid style-most important to less important


4. concise, skimmable format


5. effective links


6. living document

Collaborating on wikis

1. traditional expectations-authorship


2. encourage improvement


3. page templates


4. editing and discussion capabilities


5. sandbox



Visual literacy

ability to create effective messages and correctly interpret visual messages

6 principles of graphic design

1. consistency; visual parallelism; series of ideas


2. contrast; emphasizes differences


3. balance; formal or informal


4. emphasis; dominant element


5. convention; rules


6. simplicity; limit colors and design elements; chartjunk



table

systematic arrangement of data in columns and rows; when you need to present detailed, specific information




1. understandable units


2. round off for simplicity


3.clear column headings


4. easy to follow


5. small enough


6. text footnote

Line chart

illustrates trends over time or plots the relationship of two variables

Surface chart

form of line chart that shows a cumulative effect

bar chart

portrays numbers with the height or length of rectangular bars

pie chart

shows how parts of a whole are distributed

data visualization

diverse class of display capabilities




extracting broad meaning from giant masses of data

flowchart

illustrates a sequence of events from start to finish




flowchart language; shapes have meanings

organizational chart

illustrates the positions, units, or functions in an organization and the ways they interrelate; hierarchy

Maps, drawings, diagrams, infographics, photographs

maps; location, distance, points of interest, geographic distribution of data.




drawings and diagrams; endless variety of business concepts


photographs; functional and decorative value

infographics

diagrams that contain enough visual and textual information to function as independent documents.

animation and video

visual impact




animate shapes and text





title

short description and identifies content and purpose of the visual

caption

additional discussion of visual's content

legend

helps readers decode the visual

Designing effective visuals

have designer set up template




3 benefits of template; better designs, consistency, save time




style and quality of visuals communicate subtle message




visuals need to integrate well with text




check visuals for accuracy; errors, honesty, computer issues




ethical implications of visuals





Report prefatory elements

cover; concise title




title fly; plain sheet of paper with title of report




title page; report tile, name, title of writer(s), date of submission




letter of authorization; letter of authorization to include in report




letter of transmittal; introduces report




table of contents; section headings, subheadings




list of lllustrations; include if important




synopsis or executive summary

synopsis(abstract)

brief overview of a report's most important points; can be informative(direct) or descriptive(indirect)


executive summary

alternative to synopsis; mini version of report

report supplementary elements

appendixes, bibliography, index

proposal supplementary elements

appendixes, resumes of key players

proposal prefatory elements

cover, title fly, title page




copy of or reference to the RFP




synopsis or executive summary; more common in formal proposals than in reports




letter of transmittal