Chapter9

Front 1

Authority, rank, and even competence can be communicated by wearing:

Back 1

b.dark clothing

Front 2

When speakers appear tense, don’t smile, and make very little eye contact, the audience thinks the speaker:

Back 2

c. is not prepared

Front 3

3. When making eye contact, hold your gaze for ________ before moving on.

Back 3

a. 3 to 5 seconds

Front 4

Confidence, interest and energy can be added to your presentation by using:

Back 4

b. movement

Front 5

The best gestures are:

Back 5

d. natural

Front 6

The best time to distribute handouts is:

Back 6

b. after the speech

Front 7

Varying volume, pitch, emphasis, rate, and pauses in a natural manner is called:

Back 7

a. vocal variety

Front 8

Gestures should be:

Back 8

d. both b and c (b. somewhat larger when your audience is larger
c. natural, arising from your involvement in your message)

Front 9

When increasing volume, you should do all of the following except:

Back 9

c. increase tension in neck and shoulders

Front 10

10. An upward pitch at the end of a sentence is usually thought to do all of the following except:

Back 10

a. indicate boredom

Front 11

11. Falling pitch inflection at the end of a sentence usually indicates:

Back 11

b. a statement or understanding

Front 12

12. When you are using emphasis, you are likely to:

Back 12

c. increase volume and raise pitch

Front 13

13. All of the following are true of pauses except:

Back 13

c. pauses should be long

Front 14

14. Groups of words preceded and followed by pauses are:

Back 14

d. phrases

Front 15

15. The clear and distinct production of speech sounds is called:

Back 15

b. articulation

Front 16

16. When a speaker says “Omina show ya allah the things yer gonna be needin’ to buy,” the speaker is using poor:

Back 16

b. articulation

Front 17

17. According to the text, which of following is not true when comparing oral communication to written communication?

Back 17

a. oral communication is usually more formal

Front 18

18. The behaviors a speaker uses to promote a sense of closeness and personal interaction with audience members are known as the speaker’s (pp. 209-210)

Back 18

a. immediacy behaviors

Front 19

19. Immediacy is achieved by:

Back 19

d. all of the above

Front 20

20. All of the following are examples of verbal behaviors which promote immediacy except:

Back 20

a. referring to the group as “you” or “your”

Front 21

11. Falling pitch inflection at the end of a sentence usually indicates:

Back 21

b. a statement or understanding

Front 22

12. When you are using emphasis, you are likely to:

Back 22

c. increase volume and raise pitch

Front 23

13. All of the following are true of pauses except:

Back 23

c. pauses should be long

Front 24

14. Groups of words preceded and followed by pauses are:

Back 24

d. phrases

Front 25

15. The clear and distinct production of speech sounds is called:

Back 25

b. articulation

Front 26

16. When a speaker says “Omina show ya allah the things yer gonna be needin’ to buy,” the speaker is using poor:

Back 26

b. articulation

Front 27

17. According to the text, which of following is not true when comparing oral communication to written communication?

Back 27

a. oral communication is usually more formal

Front 28

18. The behaviors a speaker uses to promote a sense of closeness and personal interaction with audience members are known as the speaker’s (pp. 209-210)

Back 28

a. immediacy behaviors

Front 29

19. Immediacy is achieved by:

Back 29

d. all of the above

Front 30

20. All of the following are examples of verbal behaviors which promote immediacy except:

Back 30

a. referring to the group as “you” or “your”

Front 31

21. All of the following are examples of visual behaviors which promote immediacy except:

Back 31

b. formal gestures used primarily for emphasis

Front 32

22. All of the following are examples of vocal behavior which promotes immediacy except:

Back 32

b. using inflection

Front 33

23. When rehearsing your speech, you should:

Back 33

d. all of the above

Front 34

24. The audience’s first impression comes more from what they see than from what they hear.

Back 34

True

Front 35

25. If a speaker appears nervous or appears to have little respect for the audience, the audience will keep listening in hopes of learning something new.

Back 35

False

Front 36

26. When giving a speech, don’t try to look at all sides of the room.

Back 36

False

Front 37

27. A relaxed, but straight posture makes you look confident, friendly, and energetic.

Back 37

True

Front 38

28. Leaning slightly forward while speaking, makes you look nervous and unprepared.

Back 38

False

Front 39

29. Narrowing the eyes while speaking will stimulate listening from the audience.

Back 39

False

Front 40

30. Correct pronunciation is also known as emphasis.

Back 40

False

Front 41

31. A speaker should establish a steady rate early in the speech.

Back 41

False

Front 42

32. A(n) _______________ speech is not memorized or written out word for word; it is developed and presented from brief notes.

Back 42

ANS: extemporaneous

Front 43

33. A(n) _______________ speech is one given without prior knowledge of the specific topic and without detailed notes or manuscript.

Back 43

ANS: impromptu

Front 44

34. _______________ speeches are usually given by politicians and top-level business and professional people who often give copies of their speeches ahead of time to the media.

Back 44

ANS: Manuscript

Front 45

35. _______________ delivery involves your overall speaking style including the words you choose and the way you construct sentences.

Back 45

ANS: Verbal

Front 46

36. Your _______________ delivery includes your overall appearance, facial expressions, eye contact, posture, gestures, and even your visual aids—all which affect how you are perceived by the audience.

Back 46

ANS: visual