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26 Cards in this Set
- Front
- Back
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The first step in a flex strategy should be:
bragging about your technical skills emphasizing the differences between you and your client providing a client with your professional advice identifying a client's most obvious behaviors |
Identifying a client's most obvious behaviors.
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Relying on fact-finding and information gathered directly through the five senses is called:
sensing intuitive introverted extraverted |
Sensing.
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Personality preferences that are best-suited for situations that require predictability, order, standard routines and adherence to timeframes are more:
flexible structured introverted extraverted |
Structured.
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Which personality preference makes decisions by weighing evidence objectively and determining the logical choice?
sensing feeling thinking extraverted |
Thinking.
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A personality preference that is best-suited for situations that involve weighing the impact of decisions upon others and choosing according to a value-oriented standard is called:
sensing feeling thinking introverted |
Feeling.
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Which of the following flex strategies would help a professional build rapport with a client who is quiet and reserved?
encourage talking act in a lively, social manner provide minimal interruptions offer lots of activity during the conversation |
Provide minimal interruptions.
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An individual's distinctive pattern of thinking, feeling and acting is called:
flexing balancing energizing personality |
Personality.
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Directing personal energy internally, toward thoughts and ideas, is a preference for being more:
sensing intuitive introverted extraverted |
Introverted.
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If you observe that a client is intuitive, which of the following flex strategies would most likely gain successful results?
offer lots of visual images use direct, realistic communication provide details and instructions that are readily available use a common-sense approach, avoid flowery embellishments |
Offer lots of visual images.
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Which of the following instinctive reactions is associated with a "fight-or-flight" stress response?
movements slow down heart rate decreases blood pressure increases blood pressure decreases |
Blood pressure increases.
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Which of the following styles focuses attention on the meaning behind the facts, the way ideas connect with one another and the future use of these ideas?
sensing intuitive introverted extraverted |
Intuitive.
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A personality preference that gets energized and is best-suited for situations that require directing attention externally to the world of people and things is called:
sensing intuitive introverted extraverted |
Extraverted.
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Which of the following descriptive statements identifies one of the four behavior patterns of personality discovered by Carl Jung?
how people muddle information how people manage information how people avoid making a choice how people disagree with decisions |
How people manage information.
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Which of the following statements is NOT a preferred work dynamic of someone who has a sensing personality preference?
down-to-earth environment standard ways to solve problems variability in work schedules predictability in work schedules |
Variability in work schedules.
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A flex strategy involves all of the following decisions EXCEPT:
identifying a client's most obvious behaviors adapting an approach that will give you an advantage over the client adapting your approach to meet client's needs tuning in to how the client will be most comfortable interacting |
Adapting an approach that will give you an advantage over the client.
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Assessing options and changing course to achieve better results would indicate a preference for being more:
flexible structured introverted extraverted |
Flexible.
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Thinking and feeling tendencies describe the behavior pattern of:
managing information getting energized making decisions organizing work |
Making decisions.
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All of the following are the key behavior patterns of personality EXCEPT:
how people get energized how people organize work how people manage information how people spend their time off |
How people spend their time off.
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Sensing and intuitive tendencies describe the behavior pattern of:
managing information getting energized making decisions organizing work |
Managing information.
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Some personality preferences are better and more valuable than others.
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False.
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A preference for predictable routines and regular work schedules is an indicator of a flexible personality style.
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False.
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Introverted personalities are unable to relate to other people.
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False.
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A client with a structured approach to life would like to be alerted in advance if changes must occur.
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True.
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A sensing personality preference is best-suited for focusing attention on literal details of the present situation.
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True.
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Intuitive personalities prefer the work environment where novel approaches to solutions are encouraged.
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True.
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Extraverted personalities are most energized when participating in highly social, dynamic activities.
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True.
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