Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
17 Cards in this Set
- Front
- Back
Intrinsic Reward |
The personal satisfaction you feel when you perform well and complete goals |
|
Extrinsic Reward |
Something given to you by someone else as recognition for good work; includes pay increases, praise and promotion |
|
Scientific Management |
Study workers to find the most efficient ways of doing things and then teaching people those techniques |
|
Time-Motion Studies |
Studies, begun by Fredrick Taylor, of which tasks must be performed to complete a job and the time needed to do each task |
|
Principle of Motion Economy |
Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions |
|
Hawthorne Effect |
The tendency for people to behave different when they know they are being studied |
|
Maslow's Hierarchy of Needs |
Theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs |
|
Motivators |
Job factors that cause employees to be productive and that give them satisfaction |
|
Hygiene Factors |
Job factors that cause dissatisfaction if missing but that do not necessarily motivate motivate the employees if increased |
|
Goal-Setting Theory |
The idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational |
|
Management by Objectives |
Peter Drunker's system of goal setting and implementation; It involves a cycle of discussion review and evaluation of objectives among top and middle-level managers, supervisors and employees |
|
Expectancy Theory |
Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome |
|
Reinforcement Theory |
Theory that positive and negative reinforcers motivate a person to behave a certain way |
|
Equity Theory |
The idea that employees try to maintain equity between inputs outputs compared to others in similar positions |
|
Job Enrichment |
A motivational strategy that emphasizes motivating the worker through the job itself |
|
Job Enlargement |
A job enrichment that involves combining a series of tasks into one challenging and interesting assignment |
|
Job Rotation |
A job enrichment strategy that involves moving employees from one job to another |