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11 Cards in this Set
- Front
- Back
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Define Trust, Justice and Ethics |
The willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions
The perceived fairness of an authority's decision making
The degree to which the behaviour of an authority are in accordance with generally accepted moral norms. "Should be" or "ought to be" |
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What are the four dimensions of justice? Define them |
1. Distributive Justice: Perceived fairness of decision-making outcomes 2. Procedural Justice: Perceived fairness of decision-making outcomes 3. Interpersonal Justice: Perceived fairness of the treatment received by employees from authorities 4. Informational Justice: Perceived fairness of the communications provided to employees from authorities |
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What are the subsections of Distributive Justice? |
Equity (business): More outcomes allocated to those who contribute more inputs Equality (team-based): Team-work used for building harmony/solidarity Need (Particular employee): Welfare of particular employee main concern |
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What are the subsections of Procedural Justice? |
Voice: Employees providing input Correctability: Building mechanisms for appeals Consistency: Consistent for people and time Bias suppression: Neutrality and unbiased Representativeness: Consider neeeds of ALL Accuracy: Accurate information |
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What are the subsections of Interpersonal Justice? |
Respect rule: Whether authorities treat employees in a dignified and sincere manner Propriety rule: Whether authorities refrain from making improper or offensive remarks |
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What are the subsections of Informational Justice? |
Justifcation rule: Authorities explain decision-making procedures and outcomes in a comprehensive and reasonable manner Truthfulness rule: Requires that the communications above be honest and candid |
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Why do we use these 4 rules? |
To describe how fairly employees are treated by authorities |
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What does ethics explain? |
Why people behave in a manner consistent with generally accepted norms of morality, and why they sometimes violate those norms |
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What are the two branches of business ethics? |
1. Prescriptive - Scholars debating how people ought to act using various codes and principles 2. Descriptive (more dominant) - Scientific studies observing how people tend to act based on certain individual and situtional characteristics |
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What is Corporate Social Responsibility? |
A perspective that acknowledges that the responsibilities of a business encompass the economic, legal, ethical, and citizenship expectations of society. Not just make profit |
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What are the 3 components of Corporate Social Responsibility? |
Legal: The law representing societies "right and wrong" Ethical: The obligation to do what is right, just, fair and to avoid harm Citizenship: Contributing resources to improve the quality of life in the communities in which they work |
