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30 Cards in this Set

  • Front
  • Back
Each of the following is a type of formal work group EXCEPT a(n):

a. project team
b. task force
c. command group
d. interest group
d. interest group
The creation of a whole that is greater than the sum of its parts is known as:

a. status congruence
b. synergy
c. the Ringelmann effect
d. group effectiveness
b. synergy
When an individual contribution is less noticeable, there is greater risk for:
a. status incongruence
b. synergy
c. the Ringelmann effect
d. group ineffectiveness
c. the Ringelmann effec
An effective group is one that:

a. shares a common sense of group purpose
b. simply achieves high levels of task performance
c. simply achieves high levels of human resource maintenance
d. achieves high levels of both task performance and human resource maintenance
d. achieves high levels of both task performance and human resource maintenance
Which one of the following is NOT one of Belbin’s team roles:

a. Shaper
b. Plant
c. Negotiator
d. Team worker
c. Negotiator
A work group:

a. transforms resource inputs into resource outputs
b. provides members with the opportunity to become more broadly included in workplace affairs
c. fosters sub-goal optimisation
d. achieves high levels of task performance and human resource maintenance.
a. transforms resource inputs into resource outputs
Each of the following is one of the four major categories of group input factors EXCEPT:

a. nature of the task
b. membership characteristics
c. group size
d. task performance
d. task performance
Groups whose members have similar backgrounds, interests, values and attitudes are called __________ groups.

a. homogeneous
b. heterogeneous
c. informal
d. interest
a. homogeneous
Required behaviours are the:

a. contributions formally requested by the organisation for continued employment
b. various tasks group members perform to reach group goals
c. activities that support group social and interpersonal relationships
d. internal operations of a group
a. contributions formally requested by the organisation for continued employment
Which of the following statements is most typical of the storming stage of group development?

a. people are interested in discovering what is considered to be acceptable behaviour
b. hostility and infighting may occur
c. the group may disband
d. it is the performing stage
b. hostility and infighting may occur
Maintaining group cohesion by ‘coming half-way’ or admitting an error is an example of:

a. gatekeeping
b. compromising
c. following
d. setting standards
b. compromising
Collections of two or more people who interact with one another for a common purpose are which of the following?

a. teams
b. quality circles
c. groups
d. virtual teams
c. groups
Effective teams:

a. operate with scheduled dates for disbanding
b. are temporary
c. have a long-term working relationship
d. simply make recommendations
c. have a long-term working relationship
Each of the following is a step in the team-building process EXCEPT:

a. evaluation of results
b. action planning
c. data gathering and analysis
d. promoting individual competition
d. promoting individual competition
Enhancing creativity and clarifying core values is a part of

a. informal communication
b. team building
c. motivating employees
d. role negotiation
b. team building
Which of the following statements is NOT true of the continual improvement approach to team building?

a. group members frequently take responsibility for regularly engaging in the team-building process
b. it is typically held with the assistance of a consultant
c. members occasionally hold self-managed retreats
d. the commitment of team members is to monitor group
development and accomplishments continuously
b. it is typically held with the assistance of a consultant
A set of expectations for the behaviour of a person holding a particular office or position is known as a:

a. role
b. job description
c. psychological contract
d. norm
a. role
The degree to which members are attracted to, and motivated to remain a part of, a team is known as:

a. the basic rule of group dynamics
b. role negotiation
c. role expectations
d. cohesiveness
d. cohesiveness
Rewarding individual results tends to:

a. increase cohesiveness
b. decrease cohesiveness
c. increase performance norms
d. decrease performance norms
b. decrease cohesiveness
Teams of workers who meet periodically to discuss and develop solutions for production problems related to quality, productivity or cost (an approach that originated in Japan) are known specifically as:

a. quality circles
b. informal teams
c. self-managing work teams
d. task forces
a. quality circles
Self-managing teams are:

a. small groups of people empowered to manage themselves
b. informal teams empowered to manage others
c. the same as a task force
d. exactly the same as autonomous work teams
a. small groups of people empowered to manage themselves
What is an organigraph? Mark the right answer below

a. a drawing how companies really work
b. a partial organizational chart
c. an organizational chart of production processes
a. a drawing how companies really work
What is a system goal? Mark the right answer below.

a. a goal that has focus on desired targets and allow mangers to use their own methods for reaching these
b. it is a goal that define the organization´s type of business
c. goals that attempt to specify the manner in which tasks will be accomplished
d. a goal that is concerned with conditions within the organization that are expected to increase its survival potential
d. a goal that is concerned with conditions within the organization that are expected to increase its survival potential
The business control process consists of 4 activities. There are 5 alterntives below. Mark the one that is not included among these four.

a. set standards
b. set input
c. measure output
d. compere output with standard
e. take corrective action if necessary
b. set input
Mark the right definition of the expression "Unity of command.

a. the number of individuals reporting to a supervisor
b. is the number of supervisors that each worker has a clear reporting relationsship to
c. the situation in an organization where each worker has a clear reporting relationship to only one supervisor
c. the situation in an organization where each worker has a clear reporting relationship to only one supervisor
Departementalization can be achieved in a no of ways. Among the four alternatives below, three are correct. Please mark the one that is wrong.

a. by division
b. by geography
c. by customer
d. by departments
d. by departments
Below you find a no of definitions of a Divisionalized design. Mark the correct alternative

a. an organizational structure that establishes a separate structure for each business or devision

b. an organizational configuration involving one or two ways of specializating individuals and units

c. an organization design whose characteristics include an advanced devision of labour and coordination mechanisms
a. an organizational structure that establishes a separate structure for each business or devision
Among the definition alternatives below only one is correct in defining adhocracy. Mark the right answer

a. announced cooperative agreements or joint ventures between two independant organizations
b. comprise individuals, groups and businesses dthat work together across time and space
c. an organizational structure that emphasizes shared, decentralized decision making, extremely horizontal specialization, few levels of management, the virtual absence of formal controls and few rules, policies and procedures.
c. an organizational structure that emphasizes shared, decentralized decision making, extremely horizontal specialization, few levels of management, the virtual absence of formal controls and few rules, policies and procedures.
Mark below the right definition of a strategic alliance.

a, annonced formal or informal cooperative agreements between two individuals at work

b. announced cooperative formal agreements between departments within an organization

c. announced cooperative agreements or joint ventures between two independent organizations
c. announced cooperative agreements or joint ventures between two independent organizations
Mark below the right definition of a virtual organization.

a. organizations that comprise individuals, groups and businesses that work together across time and space

b. organizations that comprise individuals, groups and businesses that work together through the their internet

c. organizations that comprise individuals, groups and businesses that are networking at internet
a. organizations that comprise individuals, groups and businesses that work together across time and space