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22 Cards in this Set
- Front
- Back
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True or False? Most hardware problems are the result of component failures due to incorrect voltages in a PC. |
False |
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During ________________, a computer system is operated non-stop for a 48 to 72 hour period to give marginal components a chance to fail. |
Burn-In |
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Hardware problems are most likely to occur: |
At the time a component is purchased and installed. |
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True or False? Plug and Play - compatible hardware guarantees that users will not experience installation problems with new or upgraded hardware. |
False |
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Which of the following hardware devices is most likely to fail during the operation of a computer system? |
Hard Disk |
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A mismatch between the type of printer connected to a system and the installed software printer driver is an example of: |
Configuration problem
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A(n) ________________ is a situation in which two software packages use resources in different and incompatible ways. |
Conflict
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True or False? By the time a software package has gone through extensive testing and quality assurance, all the bugs have generally been eliminated. |
False |
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A substantially rewritten software package that contains major new features is called a(n) _______________________________ |
New Version
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A procedure or method to accomplish the same result as a feature that does not work due to a bug or other malfunction is called a(n) __________________________. |
Workaround
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True or False? A tablet PC that operates at some level, but not as efficiently as it should, is called vaporware. |
False
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True or False? One difference between end users and computer professionals is that the latter do not make mistakes when using technology. |
False |
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Performance problems in a PC are usually due to: |
Both hardware and software problems.
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True or False? Freeware and Shareware may cause compatibility problems when installed because they may not be tested as extensively as commercial software. |
True
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__________________ is a tendency among new users to want to get a new hardware device or software application operational without reading the installation requirements. |
Quick Start Behavior
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List three strategies for dealing with users who forget important information. |
Written reminder note, save password in OS, reference sheet - checklist - script
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True or False? Freeware and Open Source are two ways of referring to the same kinds of software. |
False
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A revision to a software application that contains a collection of patches to fix documented problems with the program is called: |
A Service Pack
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Computer components that cannot operate together in the same system are said to be: |
Incompatible
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___________________ is a feature of an OS or application program that periodically checks a vendor's website for modifications that can be downloaded and installed in a user's system. |
Automatic Update
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A(n) ______________________ is a database of hardware and software configuration information collected into one large file in a Windows system. |
Registry
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A backup copy of the configuration of a PC, which a user can revert to if a problem arises due to the installation of a new peripheral or software application is called a(n) __________________ |
Restore Point |
