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33 Cards in this Set

  • Front
  • Back

What refers to the overall management process that focuses on positioning the firm relative to its market environment?



Strategic Management


Public Affairs


Corporate public policy

Strategic management

What is described as part of overall strategic management that focuses specifically on the public, ethical, and stakeholder issues the firm faces?



Strategic Management


Public Affairs


Corporate public policy


Corporate public policy


What are the four key strategy levels?

Entersprise level, corporate level, business level, and functional level

What kind of strategy is described by “What is the role of the organization in society?”



Entersprise level, corporate level, business level, and functional level



Enterprise-level strategy

What kind of strategy is described by “In what business should we be?”



Entersprise level, corporate level, business level, and functional level


Corporate-level strategy

What kind of strategy is described by “How should we compete in a given business or industry?”



Entersprise level, corporate level, business level, and functional level



Business-level strategy


What kind of strategy is described by “How should a firm integrate subfunctional activities and relate them to its functional areas?”



Entersprise level, corporate level, business level, and functional level

Functional-level strategy

What is the highest level of strategy?



Entersprise level, corporate level, business level, and functional level


Enterprise-level

What is the lowest level of strategy?



Entersprise level, corporate level, business level, and functional level


Functional-level

What is the deeply ingrained principles that guide all of a company’s actions and decisions?
(They serve as cultural cornerstones)


Core Values

What are the four componets of strategy formulation?

the company, management, the market and society

What kind of CSR addresses generic social impacts through good corporate citizenship and value chain social impacts by mitigating harm?



(Responsive, strategic)


Responsive CSR

What kind of CSR transforms value chain social impacts into activities that benefit society while reinforcing corporate strategy?


Also advances strategic philanthropy that leverages competitiveness.



(Responsive, strategic)


Strategic CSR

What is described by a systematic attempt to identify, measure, monitor, and evaluate an organization’s performance with respect to its social efforts, goals, and programs?



Public affairs


The social audit


The social audit

What are the drivers social performance reports?

Expectations from societal and public interests groups and globalization


What is a national network of investors, environmental organizations and other public interest groups working on sustainability challenges?


Also has an annual award for Sustainability Reporting.

Ceres

What website is a free directory of company-issued CSR, Sustainability, and Environment reports from around the world?
Also has the most comprehensive data on social performance reports.


(The number of corporate reports issued is on the rise)

CorporateRegister.com

What was established in 1997 by Ceres?


Global Reporting Inititaive

Who's mission is to establish global standardized guidelines for reporting on economic, environmental, and social performance of corporations, governments, and NGOs?


Global Reporting Inititaive

Which guidelines are the first global framework for sustainability reporting?


The Sustainability Reporting

What is described by the management processes that focus on the formalization and institutionalization of corporate public policy?



Public affairs


The social affair

Public Affairs

What embraces Corporate public policy Issues and crisis management Governmental relations Corporate communications?



Public affairs


The social audit


Public Affairs

What represents an organization's efforts to monitor and manage its business environment. It combines government relations, communications, issues management and corporate citizenship strategies to influence public policy, build a strong reputation and find common ground with stakeholders?



The public affair


Social audit



Public Affairs

What:


-Identifies/prioritizes public policy issues.


-Comments on strategic and business plans for sensitivity to emerging political/social trends.


-Provides a forecast of political/social trends.


-Implements the strategic and business planning process.


-Is represented on corporate planning committee.



The public affairs


The social audit

Public Affairs

What is the top activity in Public Affairs?



Employee communications


Federal Governemnt Relations

Federal Governemnt Relations

What is the bottom activity in Public Affairs?



Employee communications


Federal Governemnt Relations

Employee Communications

What are the two types of corporate public affairs activities?


Bufferring and bridging

Activities that buffer/bridge the organization from the social and political environment.


buffer

Activities that buffer/bridge the organization with that environment.


bridge

Looking out/Looking in, the organization can observe the changing environment.


Looking out

Looking out/Looking in, the stakeholders in that environment can observe, try to understand, and interact with the organization.


Looking in

Is this the best/worst corporate social performance:
-Institution oriented management philosophies
Collaborative/problem-solving strategy?


Best

Is this the best/worst corporate social performance:


-Organizations that operate as independent economic franchises
-Individual/adversarial external affairs strategy


Worst