Chapter 4 And 5

Front 1

according to research listening

Back 1

is the communication activity in which we engage most frequently

Front 2

listening is NOT the most frequently taught communication skill at all

Back 2

educational levels

Front 3

listening is the most frequently used communication skill in

Back 3

secondary and college education

Front 4

active and passive listening require

Back 4

different skills and levels of concentration

Front 5

Feedback given in response to a message is

Back 5

Not exclusively verbal

Front 6

The most likely outcome of critical listening is deciding whether or not a

Back 6

message is valuable and useful

Front 7

The most likely outcome of therapeutic listening is enabling someone to

Back 7

To talk about a problem or concern

Front 8

Relational listening is best characterized as ability to understand how

Back 8

communication affects the relationship

Front 9

In relational listening a key question the listener might ask himself or herself would be

Back 9

does this message correspond with my understanding of this relationship

Front 10

Physical location room temperature and activity or movement as other people are typical of

Back 10

Environmental listening distractions

Front 11

Being distracted by unfamiliar or offensive words in a speaker's message is typical of

Back 11

Semantic diversion

Front 12

Taking Nathan being attentive to a lecture only when you're a structure says this will be on the quiz is typical of

Back 12

Selective listening

Front 13

failing to listen to the speaker because you believe you know more than the speaker does is typical of

Back 13

experiential superiority

Front 14

When you hear an ad promising a lifetime warranty on a product and doubt whether or not it is the offer is for real you are using what

Back 14

Critical listening to evaluate the messages plausibility

Front 15

a speaker who argues that all Americans should support freedom but never really defines what he or she means is

Back 15

capitalizing on the ambiguity of language also known as equivocation

Front 16

Identity is not

Back 16

Exclusively self determined

Front 17

Identity is

Back 17

variable complex and can change over time

Front 18

George Herbert meads idea of the attitude of reflection refers to

Back 18

our ability to see ourselves as others sees us and the impact this has on our behavior

Front 19

Cultural heritage is often a part of establishing

Back 19

Personal identity

Front 20

The earliest important influence on a person's sense of origin and identity is

Back 20

Persons family

Front 21

Using language to force others into a certain identity which creates expectations is termed as

Back 21

Alter casting

Front 22

embarrassment according to cupach and Metts occurs when you perform an

Back 22

Identity incorrectly

Front 23

In discussing early family influences on identity it is important to realize that these early interactions you shape your

Back 23

Your view yourself

Front 24

We do not indulge all of our personal and impulses in performing our self because

Back 24

Society judges our actions

Front 25

tge idea of performative self indicates we enact different identities in

Back 25

Different settings

Front 26

The idea of the accountable self indicates we are guided by social Ideals

Back 26

fulfilling our identity

Front 27

the idea of practical self indicates we use objects to represent our

Back 27

identity

Front 28

the idea of symbolic self indicates we create our self partly in response to

Back 28

social interaction

Front 29

the idea of psychic reflective self indicates we use our communicative behavior

Back 29

to express our inner self

Front 30

culture affects our identity experience because cultural norms can

Back 30

help to shape our identity